Dawn L.

I have ordered some items for my wedding, also a pair of shoes, a hat and some dress jewelry. Yes, delivery is slower (it is coming from China and it also has to pass customs) but everything has arrived exactly as the picture states. I had to return the shoes as they did not fit, the return label was issued and a credit issued. Contacting customer service is through "their" system and not as fast as I am used to, but again I have received responses and I have been satisfied. It does take time to get used the web site after placing orders etc. If there is not a return hub in your country then yes shipping back to China would probably be too expensive. I take all this into account when I order.