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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Just got my glasses and they are difficult for me to use. Reading is hard and the print is not clear.
Not sure if I will be able to use them. Might have been me ordering wrong, not sure.
I carefully packed my new glasses in the box supplied by Lensable. I took the precaution of putting them inside a hard shell case because they are delicate wire framed glasses.
I received the glasses back, but Lensable never returned the case to me. It's as if it was just thrown away and now I'm out a very nice case I have used for years. Extremely disappointed by this thoughtless touch.
Terrible not well made clear pieces sit on nose Bridge are two different angles
After all this time I get this junk please send me a return prepaid envelope
I want to return and get my money back
Junk
I have to admit that I was a bit nervous having to use the app to read my Rx; but the glasses are dead on and so accurate. Great job!
1. It took over 8 weeks to complete transaction. 2. Problem with Rx. Sent Rx from Dr. Still waiting. They arrived yesterday. 3. Totally wrong lense Rx. I can only see clearly within one ft of the object. Totally useless product. Slow and QA must be a priority.
I've had them for a few hours, and they are already stuffed into a drawer. I'll replace the lenses someday. For now, I have to look down in order to see. They are of no use whatsoever.
Very nice and flawless. Staff was helpful and fast responses to all issues.
Thank you to Jason...
The whole process is very simple! However I think my eye doctor may have done my prescription incorrectly. Taking my glasses to the eye doctor find out what's wrong since I'm not able to see clearly.
My glasses are absolutely beautiful! These were perfectly good frames, expensive when I bought them years ago. I wanted to updated the lenses to my new script and you saved me almost $400 from what the doctor's office wanted to charge. Thank you! I love my new lenses! They couldn't be any more perfect.
I love my new lenses! They're absolutely perfect! Best of all, I paid less than HALF of what I would have at Lenscrafters! I'll definitely be buying my lenses from Lensabl from now on!
The lenses are great and shipping was fast. But I sent in a pair of sunglasses with the case so it would be protected in shipping. They returned the glasses in a lensabl case and now I've lost my ray ban case which is a bummer. Pretty disappointed in that.
Love my glasses. I had cataract surgery and a lens was placed in my right eye.
I desperately needed new lenses asap.
You guys met my needs 100%.
Wish thay were delivered a little faster.
But, the quality is fantastic.
Thank you
Ordered the Bose Tempo Frames with prescription transition Lenses. The Lenses/Frames were delayed due to not meeting Lensabl quality standards and needed to be remade. I thought the delay was understandable given Lensabl told me they wanted me to receive nothing but the best. However, I instead was shipped an unmarked brown box with only the Bose Tempo Frames inside. No Lensabl documents, no workorder describing work done and not even a Lensabl cleaning cloth. Just the Bose frames that were taped back up with scotch tape in the Bose packaging. The worst part. My prescription was incorrect and the transition tint was also missing, only clear plastic non prescription lenses were installed. I have reached out to Lensabl to correct this. Hopefully they will. What a let down.
This is the third order with Lensabl & am very happy once again. Have saved a favorite pair of 20 year old RayBan sunglasses, a vintage pair of frames & now my favorite pair of everyday have been updated with a current prescription. Thank you Lensabl!
My "1.74" lenses from Lensabl came back after one month, despite being told it would take 5 days. They were thicker than 1.67 lenses I have. And the production was delayed because of "a rejection in the final inspection, " which caused them to need to be "redone." Despite this claim that the delay was caused due to quality control issues, one lens was cracked and my frames were scratched. Lensabl couldn't deliver the goods I purchased in the time they promised, and they damaged my glasses frames in the process.
Sent in a pair of frames I owned and bought a new pair directly from Lensabl. Both were updated with my prescription very quickly and I received them back from the mail, across the country, a week later. Affordable, too. Would recommend.
I ordered new prescription lenses to place in my wife's favorite Chanel glasses. We followed your instructions and my wife was so happy with the ‘new' glasses!
Easy process, and I was able to get blue light lenses in my prized vintage frames (60+ years old). I was afraid the plastic would break, but all is well. It was nice to be able to check the status of my order throughout the process. Reasonable price to get 2 pairs of lenses installed. Thanks!
This has been what I have been looking for! Every glasses store I go to they never have the glasses I exactly want! I always find myself settling and over spending! THIS is a phenomenal company! I would recommend to EVERY eyeglass wearer! You will bot regret!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members