LensablReviews 1,607

I was impressed with the anti fog coating, that It had qualities I liked on the positive side.On the other side of the coin I had both sets of lenses check by 2-3 optometric establishments at least 1 place that I trusted and the lenses were tested on lensometers. Unfortunately the prescription on lenses did not match the perscription I had sent to lensibl.the OD sphere read -5.50 instead of -4.00. The OD read -2.00 instead of - 1.50 the OD axis was 128 instead of 040 the OS axis was 130-132 instead of 140 the near ADD was+2.25 as it should be & there were comparable differences on the 1st set of lenses made. I cannot understand why this happened and considered this a breech of contract by lensibl. The technician I worked with said I could use the glasses as backups. I cannot use the glasses the way I intended as I could be questioned by law enforcement. I am also awaiting email reciept of purchase. I still liked the antifog coating and the glasses will be good for less than 90 days.No leagal action will be taken but I was unsure of any future purchase as return customer. Am unconfident customer with lensibl and may go elsewhere. Is there someone in customer service who could reveiw this matter and send me any feedback of this event, as I think lensibl is reputable even though errors are made. I have seen this happen to other people at other places. I was ultimately an unsatisfied customer.

You took my money. Sent the most terrible eye glasses I ever owned. Then, I asked to work with you on me second order and you never did.
I am still waiting for human being to spend some time and talk with me. I wrote that I am sick from cancer and I need extra care and time.
You could not show any empathy. I am decorated combat Veteran from Vietnam. Two cancer treatments - Agent Orange. I BEGGED you to help me understand the process. Help me with the other order-nothing from you. I was about to spend about $1,000 dollars with you I got shabby treatment

I ordered lens replacement for my Coach frames. To be honest, I was uncomfortable sending sending my frames through the mail. I had doubts whether I would see the frames again.

Lensabl did a wonderful job. I received the glasses back in a beautiful case wrapped in a secure package.

I am a nurse who has to wear safety goggles or a shield over my glasses while at work due to Covid. I hated having to wear anything over my glasses and I had to tape my face mask down as well so it would stop the fogging. I found safety goggles that were stylish and used Lensable as their recommended prescription lens company. It was so easy to use Lensable, from putting in my prescription, to directions on taking a picture and uploading it to the site to get the correct measurements. I was a little skeptical due to the fact that I wear progressives and have never had great success with "anti fog"lenses, but when they arrived I could see clearly and the anti fog lenses really worked! The website said progressives could take up to 2 weeks, but I received mine in just over a week. The ordering process was so easy, they sent me a box to send my frames in and they kept me updated on when they received them as well as when they shipped them out. And the price! I can't believe how much cheaper it it was to get these lenses through Lensabl than what I usually pay through my optometrist! Even with getting the top of the line progressives, anti fog coating and safety lenses the price was less than half what I would have paid if I went through my optometrist or even lens crafters. I highly recommend Lensabl and know I will be using them again in the future!

My first pair of Lensabl lenses was a total bust- I opted for non-progressives and received coke bottles that were completely blurry- I was pretty upset because there was no way to get a refund. A couple months later, I bit the bullet and sent them back and tried ordering progressives with the same prescription in the same frames and, to my great surprise, they are almost perfect- I'm wearing them now. I'm the end, I paid for two pairs in order to get one that worked.

Needed some protective lenses for work, and bifocals because, well, old. Took quite a while to get everything back from Lensabl with an apparent delay for a failed QI. Finally got them back today and I'm not as happy with them as I'd like. Lenses are wonderfully clear but bifocals are too small and low, making them useful only if I look down my nose at things. To be fair, if I recall correctly there are options about placement of the magnified areas but these are so off that they simply shouldn't be offered.

The glasses are fine and functional, but the color changed completely from the frames I sent. There is an obvious line of where they were cut to remove the lenses and replace them. The frames also don't fit my face anymore so I will have to take them to be adjusted. I really wasn't expecting to send in purple toned frames and receive brown/pink frames in return. They sent them very lovingly and the shipping/ordering/receiving part of the experience was excellent-the final product just isn't worth it to me.

I just (finally!) received my frames back and they look great - significantly better than they did before, and not just because they replaced the lenses. They feel like they were tenderly cared for and restored almost - so I am SUPER pleased with that. Also including them sent back in a proper case and with a complimentary cleaning kit - classy touch.

I did experience stress with shipping on receiving the box to ship my frames in and on getting them back to me - be ye warned - turnaround time is longer than projected!