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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great company hands down. I love my custom lenses in my sunglass frames. Easy to order. Received kinda fast (but understandable with current world stuff) awesome case included and cleaning kit. Great service. Thank you guys!
I was very pleased with using this site and the instruction and speed I received my glasses. It is affordable and I love the collapsible case it comes with. I look forward to ordering again.
The lens of the left side wasn't quite right, the PD was off. I notified Lensabl and supplied the correct PD, Lensabl graciously remade that lens free of charge. I couldn't be happier with my glasses or my corrected vision.
I had lasik done this past year which has been fantastic, but found I was getting headaches when a worked for multiple days in a row (I work 12 hour shifts at a hospital). I was able to send in my favorite frames from when I needed an Rx lens and they replaced them with blue light lenses. The whole process was quick and easy!
Glasses came back and looked much better than expected
My lenses are beautiful. Clear and sharp and I can see SO well. I have a very high prescription so my lenses will always stick out at least a little bit from the edges of the frames. That is the case with these ones but regardless, I do really like them. The processing time was fantastically quick. My frames came back to me in a beautiful case as well. Customer service was almost instantaneous in answering all of my questions. Thank you for a wonderful experience.
This was my 2nd time ordering with Lensabl. I have to say it was easy and the final product was better than anything I could have gotten locally. Super pleased with the quality and the service.
I ordered two pairs glasses with 30% thinner. I got one pair as ordered and one with regular thin.
Super fast, excellent work, so much cheaper than going to a fancy, over-priced optometrist... saves hundreds...
Excellent service and quick return. My prescription is perfect.
The frames I sent in were Serengeti frames. The frames returned to me were a different color and were Nautica frames. What happened to my frames?
The turnaround time for my order was too slow - about two weeks start to finish.
Very happy to find Lensabl. They put new lenses on my favorite frames. The website is so easy to use and the service is great!
I found frames that I love and tried several eyeglass stores to see if they would put my nonprescription reading lenses in the frames. Places in town wanted to charge me upwards of $250 per pair and take like 6-8 weeks! Initially, I was a bit nervous about sending my frames out - but you can easily track them online. I sent my 2 sets of frames to Lensabl in my own box and had them back in about 2 weeks. Each pair came back with a cool case and a cleaning kit. Amazing! I will use this service again 100%
Horrible! Can't use them... distance and mid range are too strong... not progressive
Lenses are great but my bows on my frames arrives all stretched out and they would not stay on my face. Had to go to an optometrist to have them adjusted.
The process with lensabl was easy and efficient. My only complaint is that the lenses I received for my antique frames weren't perfectly round as they should have been, and as the originals were. They are very subtly squashed like ovals, not super noticeable but enough to kind of bother me at times.
I'm very happy with the new lenses and the experience overall. My only criticism is the shipping times. It took longer than expected to receive my frames but on the whole the experience was good.
The frames were received Jan 8 2021. I received a notification Feb 11 2021 that there was an issue and the lens were being reworked. I received the new lens Mar 12 2021. Perfect. They also replaced the nose pads!
Thank you, well worth the wait! I will be sending my wife's in soon.
Ran
It always feels so time consuming to go to the eye doctor just to get my lenses replaced. Lensabl made us SO EASY and convenient. The service is great, and all of the delivery checkpoints were clearly communicated. Great option, especially during quarantine.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members