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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The online camera support when placing order was easy and communication from Lensabl was excellent.
I ordered a clear prescription that came a week after ordering but then I ordered prescription sunglasses and it's on the 3rd week and still haven't received
Took a little longer than expected to come back considering it was one state over but very happy with the results for my child.
Had new lenses in my frames within a week and saved a lot of money. Came out perfect.
Can't believe how fast and easy this was. Plus there were more options and cheaper than the clone websites.
Updates on your website won't work is stuck to 6 days from shipping forever
Every time was a win. Good experience. Easy to navigate. Overall happy with results.
After a delay due to clarification on my prescription, the glasses were processed and delivered on time.
I sent a pair of old frames to have my recent prescription put in them with transitional lenses. They came back perfectly with no concerns or defects. I will order more with my other old frames. Great service.
I was having a pair of vintage glasses updated with new lenses and the glasses were broken by lensable. They did manage to find a pair of the same model glasses, put my new lenses in them and shipped them to me. However the replacement glasses are smaller than the originals so the fit is a little off. I had asked for my originals to be returned but they were not.
Amazing customer service and communication. Ordered my ray ban metas from here and they were not in stock. I was told right away and they were shipped a few days later. Awesome!
The process to order replacement lenses was fairly easy. Luckily, I had my vision prescription and could upload that document when I ordered the lenses. The tool to validate where my glasses would sit on the bridge of my nose was easy to use. And my new lenses are perfect. And all of this for a lot less than ordering new lenses from my eye doctor – less than half.
Easy site to navigate and simple process to reorder lenses..
I had Lensabll put some prescription red tinted lenses into a pair of Warby Parker frames. They look great.
Very good, it was very easy to send in my old glasses to make it new.
I shipped my beloved Ray ban sunglass frames into lensabl to have them place new prescription lens into them. All went as planned. Glasses work well and much cheaper way to turn a pair of sunglasses into prescription sunglasses. Shipping takes a while longer than I thought. Be patient
Took over 10 weeks to get my order. Then they sent me a second one two weeks after the first. Seems really disorganized.
I messed up my order, I sent the wrong frames to have lenses put in. They are in a drawer in my nightstand.
When I save up enough money I'm going to try and order again.
I want to cry. I feel so sad and disappointed. Glasses which was Tiffany and Co frames, super expensive, arrived broke.
I replaced the progressive lenses on my frames and am happy with the final outcome. However, my first order ended up a single vision order through my own mistake in using the website. Customer service was good enough to give me a discount on the second order that worked out fine. Progressive lenses makes the process a bit more complicated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members