LDProducts

INK CARTRIDGES DO NOT WORK ON THE EPSON WORKFORCE PRO PRINTER. PRINTER WOULD KEEP SHOWING INK CARTRIDGES AS BEING EMPTY AND THEY WERE BRAND NEW. I DID NOT TRY RETURNING THEM BECAUSE 1-I ORDERED AHEAD OF TIME AND HAD THEM FOR 6 MONTHS BEFORE I TRIED TO USE THEM SO I KNEW I WOULDN'T BE AVLE TO RETURN THEM. SO HEED MY WARNING AND MAKE SURE YOU TRY TO USE THEM IMMEDIATELY AFTER PURCHASE JUST IN CASE YOURS DON'T WORK.

Sooo frustrating! You think you are saving some money by buying their replacement cartridges, but beware! It costs you more in the long run because they don't even work! Never again!
Once you discover that the product is useless, they want YOU to pay to send them back for CREDIT! Who wants to re-order a product that doesn't work? Not me!
Save yourself a lot of grief and just buy from Staples or Costco or any other establishment. A few extra dollars for a lot less grief is worth every penny.

I placed an order which I was told would take 3 days to arrive. It took over TWO WEEKS to ship and another week to arrive. I am trying to return the ink since I had to purchase it from another source. No one answers the chat line, and they have you on hold forever. They don't return calls or emails either. I'm requesting a chargeback from my credit card company. I have made purchases several times prior with no issues, Something is definitely amiss with this company and I encourage people to look elsewhere. I wont be back.

When I made a purchase on this site the shipping was noted as 1-3 days, I ordered on a Sunday night. The order confirmation came on Monday the 20th with a tracking number. On Tuesday it finally showed activity. It had left LA. It also showed a delivery date of Friday 5 business days after I ordered. I thought ok not that big of a deal but then Friday came and went and still no delivery when I called there rep was not concerned and said once its shipped there is nothing they can do. I held for a manager on the phone 15 minutes, she says she's putting me through and I get Voice mail. These people are right up there with the Cable Co.

Just an update, the product doesn't work either, what a scam!

Color is poor, lines in text and pictures and now nothing at all. Had to replace with Epson cartridges and all is good again. Got on their chat today with "Jeffrey" and he couldn't help me because his computer was down so he wanted me to call the customer support line. I said that I would not wait in que, but if they wanted to call me, that would be fine. I gave them my cell number and was assured that customer support would call me within 15-30 minutes. Never happened! Extremely poor quality product and customer support. $50 bucks down the drain! July 25: I WAS contacted via message a week ago but email must have either been deleted or went to my trash file. So, they did respond and we are currently in communications.

This is the second printer their cartridges have ruined. I have tried for weeks via email to get a response. They do not respond. Their cartridges ruined by 4-month old Epson printer & I had to buy another one as Epson said it was their ink cartridges. Now my Canon printer has been ruined. The printer does not recognize them & they are the correct ones. I suspect their manufacturer has changed or gone downhill. I will never order from this company again.

Vendor replace my ink cartridges and told me they are good. Once I put them in my HP printer they did not recognize the ink cartridges, call supplier & They put me on Hold, after three minutes they hung up on me. I sent several emails no response.

Terrible. I ordered toner based on my printer model number. They sent me the wrong toner and the cartridge would not fit. I called them up and wanted to send back the toner and swap it for the right cartridge. They refused to do so and would not issue a credit. I has ordered several things in the past from them. Do not do business with these people as they are crooks. I should have looked at all the other bad reviews on how they operate. Tell your friends not to order from them it is the only way companies will learn.

Is it a good deal if you never receive the product ordered, and then don't get a refund? Calls to "customer service" get you to pleasant people who are unable to get you satisfaction, emails to the same people are ignored. Instead of throwing your money away ordering here, please consider making a donation to a good cause. You'll feel better at the end of the day, even if your printer still needs toner.

I placed an order 6 days ago, and was told two days ago that shipment was delayed because an item was on back-order, but that my order would be shipped no later than the following day. Not only did they fail to ship the order the following day, I was told today that the order still had not shipped. I asked to cancel the order, and then they told me that it may have shipped from the warehouse, but they could not be sure, and all that they could do was put in a "request to cancel." I asked how long it would take for them to obtain a response to their cancellation request, and they said 1 to 3 business days. Ridiculous!

For several years, LD products was my go-to source for printer ink. I live in Central California, and if I ordered early in the day, I got my products delivered the next day.

This time, no such luck. I ordered twice and both times, the order was not completed because of some issue with payment processing. I only figured this out after several days. No, I wasn't charged multiple times but I also did not have a complete order.

I finally got an order through. I expected my ink the next day as usual. I got a tracking number but after several days, no tracking information yet, just a delivery date which seems to keep on receding into the future.

What has happened here? Has the company been sold? Is there a supply chain problem? I'm going to look for another source in the future.

I've ordered cartridges from LD for several years now and I'm consistently surprised at how often the orders are wrong. They either send the wrong ink cartridge, the cartridge doesn't work, or the order is incomplete. I ordered two cartridges last week and paid extra to have them sent by second-day delivery, and unsurprisingly today I received only one. I'm still unable to use my printer without the second one, which is why I paid for the second-day delivery. Yesterday I called customer support three times and sat on the phone for half an hour each time (no one bothers to answer and you're finally informed you have to leave them a voicemail), left two voicemail messages, sent three emails to customer service, and still have received no response. Today I finally called PayPal and disputed the charge for the cartridge I did not receive. I don't have the time or effort left to continue to deal with this poor excuse for an organization and I won't deal with them again in the future.

This company sent me ink cartridges that they swore would work in my printer; they did not, so we sent them back using their return label (which does not have a bar code, so the Post Office cannot give you a receipt). I waited and waited to get a refund, and finally contacted them. They sent me an email stating they recieved my items and were issuing a refund of $48.55. I waited and waited again, and finally filed a dispute with my credit card company, who gave me an adjustment for the charge. Meanwhile, this company has never issued a refund and now are telling me they did not receive my return. They are a scam and just want your money. If you cannot show you returned something (i. E., with a receipt), they can say you never sent it. Good reason for not having a bar code on their return shipping label. I will NEVER do business with them again; try Swift Ink - they are great.

The beware is not whether they fit or produce good quality prints, but clearly after two years of buying cartridges from them they put the wrong labels on certain cartridges. I order T127 series Extra High Yield cartridges. What they delivered was High Yield cartridges in Extra High Yield boxes. Six delivered this way in my last purchase. Have spent four days talking with three different people who don't know what their talking about. Their answer - it was a label problem only. I am supposed to believe that these are the only cartridges they have shipped out with a label problem. I am not getting the Extra High Yield out of these cartridges, which defines something is not right and they refuse to compensate their customer for deceiving them and selling replacement products with replacement products. Beware! Check your cartridges not only for form and fit, but cartridge box and cartridge labels. Your not getting what you paid for.