Janice A.

This company sent me ink cartridges that they swore would work in my printer; they did not, so we sent them back using their return label (which does not have a bar code, so the Post Office cannot give you a receipt). I waited and waited to get a refund, and finally contacted them. They sent me an email stating they recieved my items and were issuing a refund of $48.55. I waited and waited again, and finally filed a dispute with my credit card company, who gave me an adjustment for the charge. Meanwhile, this company has never issued a refund and now are telling me they did not receive my return. They are a scam and just want your money. If you cannot show you returned something (i. E., with a receipt), they can say you never sent it. Good reason for not having a bar code on their return shipping label. I will NEVER do business with them again; try Swift Ink - they are great.