Tom W.

Color is poor, lines in text and pictures and now nothing at all. Had to replace with Epson cartridges and all is good again. Got on their chat today with "Jeffrey" and he couldn't help me because his computer was down so he wanted me to call the customer support line. I said that I would not wait in que, but if they wanted to call me, that would be fine. I gave them my cell number and was assured that customer support would call me within 15-30 minutes. Never happened! Extremely poor quality product and customer support. $50 bucks down the drain! July 25: I WAS contacted via message a week ago but email must have either been deleted or went to my trash file. So, they did respond and we are currently in communications.