• JTF Business Systems

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Overview

JTF Business Systems has a rating of 4.69 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. JTF Business Systems ranks 19th among Printers sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2
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How would you rate JTF Business Systems?
Top Positive Review

“I am really glad I found JTF when our trimmer failed”

Vicki D.
4/22/23

We have had a Dahle poster trimmer for the eight years I have worked as Office Administrator at a state university. Our Dahle trimmer has been an awesome asset. We have to produce a lot of posters to meet student needs for graduation projects, research exhibits, and presentations. In attempting to help me, one of the faculty members tore the blade off the trimmer. I was able to replace it, but it has never worked completely right since. I just got approval to replace it, and hardly knew where to start. I saw the "Dahle" brand name on the trimmer and google searched. I found the exact same trimmer with a referral to JTF as an authorized dealer. JTF actually had exactly the trimmer I was looking for ON SALE. Despite being in the throes of a telephone system revamping that threw their internet into disarray, Roy McDaniels and Lydia Venuti were able to gather my information, prepare a quote, accept my payment and get my product on the way. It was such a relief to deal with such helpful people.

Top Critical Review

“Shame on JTF Business Systems”

Gwen H.
4/10/17

Placed an order for printheads for my copier, gave them my credit card information. After 8 days I sent an email as I had heard nothing about the order since the order was placed, no response (even though they say they sent an email back) the 9th day I called since I had received no response not only was their website a SCAM for the products I ordered they had no intention of sending the products to me. Mostly sat on hold trying to get an answer. They do not communicate They do not have the product they advertise They have no intention of shipping what you order They have your credit card information Another East Coast SCAM Company... RUN

Reviews (24)

Rating

Timeframe

Other

Thumbnail of user neenam6
1 review
0 helpful votes
December 22nd, 2020

The JTF Technician was most humble and helpful each time visiting our location over the past few weeks. His display of "patience is a virtue" was tried and true. Thank you JTF.

Thumbnail of user gwenh15
1 review
0 helpful votes
April 10th, 2017

Placed an order for printheads for my copier, gave them my credit card information. After 8 days I sent an email as I had heard nothing about the order since the order was placed, no response (even though they say they sent an email back) the 9th day I called since I had received no response not only was their website a SCAM for the products I ordered they had no intention of sending the products to me. Mostly sat on hold trying to get an answer.
They do not communicate
They do not have the product they advertise
They have no intention of shipping what you order
They have your credit card information
Another East Coast SCAM Company... RUN

Thumbnail of user williams3208
1 review
0 helpful votes
December 17th, 2020

We had an issue with our machine, the service department was able to troubleshot the issue. Within 15 minutes we were back operational. Great Job!
SFC Aquiles

Thumbnail of user alishiaw2
1 review
0 helpful votes
March 7th, 2021

The company has worked well with resolving the issues of the copier/printer not connecting with our computer. They stayed in contact with us until the issues was resolved.

Thumbnail of user latishac18
1 review
0 helpful votes
December 17th, 2020

I called JTF and was on the call with Roy McDaniel. He was so professional. He handled my needs with patience and precision. He looked me up because I was unable to give him all the details of the machine. He talked me through the process of what could be wrong with the machine. When I say he has the patience of JOB, he knew I was getting frustrated and he maintained professionalism. I thank him for that. I did however get the machine fixed. He followed up with an email and then a phone call. I cannot thank him enough now the machine is working. It took a little patience and of course he helped with in the process. Thank you Roy McDaniel for your kind, professional and accurate service. Even your follow-up to show that you were genuine.

Thumbnail of user abigaila23
1 review
1 helpful vote
August 23rd, 2018

Just opened a new practice in Old Town and needed some new office equipment for my reception area and personal office. I was perusing the web, researching some decent options and came across JTF's site. Ended up calling their office to go over some options, Andre, was my rep and we was so helpful. He listened to all of my needs and made the perfect recommendation. He was attentive, caring, and even listened to be rant about my struggles of opening up my own business. At times I felt like he would make a great husband:)

It was truly refreshing to have someone who really wants to do what's best for me and not take advantage of a novice. To top it off, he even sent out a tech to set up my equipment and stopped by to make sure I was happy. He was so accommodating I felt a level of security with him, knowing that he would do whatever it takes to make sure we had exactly what we needed and expected.

Andre = <3

The other reps were good too, but clearly Andre was the most seasoned and educated, in the company.

Thumbnail of user sherryy17
1 review
0 helpful votes
June 4th, 2018

We ordered a Xerox Copier for our offices in Arlington. We are very happy with the quality of service we have received. Zack has been great following up with all our needs. We definitely recommend JTF.

Thumbnail of user moazzamj
3 reviews
2 helpful votes
May 25th, 2019

So cheap and so good stuff to buy from here the price are low then market price and the stuff is good. I recommend you this site

Thumbnail of user nicoles36
1 review
1 helpful vote
November 11th, 2013

I got Canon image CLASS MF9220Cdn Color Copier, Printer a week ago. Excellent Delivery Services! I wanted to replace my old printer as it lacks in some features that are now needed for my business. After spending a lot of time in search for right one, ended my hunt at JTF. I must say Jeremy( JTF's salesperson) was great support throughout the process.

Thumbnail of user jeffh88
1 review
0 helpful votes
October 2nd, 2015

My company purchased the Xerox 7220 color printer from JTF last month. Jon was very friendly and helpful. They had the printer delivered and set up on our network in 7 days. Great job all around.

Thumbnail of user reinaldoc3
1 review
0 helpful votes
October 2nd, 2015

Kyocera M2535DN is a very good machine for my small business. And thanks to JTF Business Systems to provide me such machine in $679.00.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonathanw28
1 review
1 helpful vote
November 6th, 2013

I have my business set ups in different parts of the world. And the exchange of documents via fax is like everyday activity. Everything was going fine, suddenly my fax machine (Panasonic Panafax UF-7200) which I got from JTF went off. I called Matt (JTF's salesperson) regarding that. And I am amazed with his fast service. Everything was back on track within an hour's time. Really Great!..

Thumbnail of user johnw177
1 review
1 helpful vote
December 28th, 2013

My order reached me in sound condition yesterday evening. Thanks a lot, JTF for your quick and efficient services. I will be surely recommending you to my friends.

Thumbnail of user igorss
1 review
1 helpful vote
January 5th, 2014

I will strongly recommend JTF to everyone who is looking for printer for office use. I found it an excellent online solution for all the printer needs. Quality is good, delivered on time and full time service support is like icing on the cake. Great Work!

Thumbnail of user ashleyb48
1 review
1 helpful vote
December 10th, 2013

Highly efficient machine! It is the best buy at reasonable price. It was delivered to me on time and efficiently installed. The team at JTF was very considerate of my needs. From purchase, delivery and installation everything was smoothly done.

Thumbnail of user irenet6
1 review
1 helpful vote
January 21st, 2014

I am really impressed with the JTF and its website. I ordered five printers for my organization two weeks ago, with the help of Product Locator technique given on their site. It is a fab way to find your requirements. I will certainly recommend this site to others also.

Thumbnail of user martinc31
1 review
1 helpful vote
January 2nd, 2014

Scanning and printing quality is good! JTF delivered my order on time that too without any flaws in the products. I am very happy with this purchase from jtfbus.

Thumbnail of user jonsonm
1 review
1 helpful vote
November 28th, 2013

I was really confused when I had to purchase a copier. My friend recommended JTF. I am thankful to its knowledgeable staff. Matt was great at handling all my queries, even the silly ones too. JTF's solutions have brought ease to my daily printing tasks.

Thumbnail of user miriamb4
1 review
1 helpful vote
November 7th, 2013

I have purchased Brother DCP-7065DN Copier, Print, Scan & Fax – DCP-7065DN a year back from JTFBUS. At the time of purchase they made many claims regarding their quick services. And I am amazed that all that was right. I realized that just a week ago when my printer stopped functioning. I called up Chris to register my complaint. You won't believe he arrived just before I can make another call. Moreover, my printer was serviced same day. I am really thankful to Chris for his quality service!

Thumbnail of user edwardm51
1 review
1 helpful vote
January 21st, 2014

I received an excellent service at JTF. Matt helped me in choosing the right printer. He explained all the features to me. It was delivered at my door step right on time and was installed without any hassle.

Thumbnail of user dominicd10
1 review
1 helpful vote
December 3rd, 2013

I am impressed with the services of JTF. They made my purchase as simple as it could have been. Be it their response time, delivery or any other assistance, they were too good. Chris (the JTF assistant person) was always there with a solution. Excellent Services, guys!

Thumbnail of user lucynas
1 review
1 helpful vote
January 21st, 2014

I am really pleased with the on-time services and quality products offered by JTF. I am highly satisfied with the smooth functionality of this printer. Thank you, Sara for your assistance and jtf for the user-friendly website.

Thumbnail of user alexanderg14
1 review
1 helpful vote
November 13th, 2013

The Copystar Color Copier, Printer & Scanner that I bought from JTF, is what I can call functional actually. Great printing quality. It was nice to print photos that I can send to my mom as she enjoys getting family photos.

Thumbnail of user vickid435
1 review
0 helpful votes
April 22nd, 2023

We have had a Dahle poster trimmer for the eight years I have worked as Office Administrator at a state university. Our Dahle trimmer has been an awesome asset. We have to produce a lot of posters to meet student needs for graduation projects, research exhibits, and presentations. In attempting to help me, one of the faculty members tore the blade off the trimmer. I was able to replace it, but it has never worked completely right since. I just got approval to replace it, and hardly knew where to start. I saw the "Dahle" brand name on the trimmer and google searched. I found the exact same trimmer with a referral to JTF as an authorized dealer. JTF actually had exactly the trimmer I was looking for ON SALE. Despite being in the throes of a telephone system revamping that threw their internet into disarray, Roy McDaniels and Lydia Venuti were able to gather my information, prepare a quote, accept my payment and get my product on the way. It was such a relief to deal with such helpful people.

Tip for consumers:
jtf has a very accessible chat function. I was able to stay in touch with Roy, real-time, while Lydia processed my order.

Products used:
Professional poster trimmer.

Service
Value
Shipping
Quality

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About the business

JTF Business Systems is one of the leading suppliers of office equipment and services for businesses, government and educational organizations since 1987 in USA.

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4.7
24 reviews
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