Terrible. I ordered toner based on my printer model number. They sent me the wrong toner and the cartridge would not fit. I called them up and wanted to send back the toner and swap it for the right cartridge. They refused to do so and would not issue a credit. I has ordered several things in the past from them. Do not do business with these people as they are crooks. I should have looked at all the other bad reviews on how they operate. Tell your friends not to order from them it is the only way companies will learn.