website thubmnail of LaserShip
How would you rate LaserShip?
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New York
1 review
0 helpful votes
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Worst delivery
February 11, 2023

This is the worst delivery company they never delivery correctly. And then dont want to reimburse or tell you where they delivery the package with who. WORST COMPANY DONT USES

Date of experience: February 11, 2023
New York
1 review
0 helpful votes
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Package
December 27, 2019

They the worst lost 2 of my package and they don't care where u live they just drop your package anywhere and say they delivered

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Horrible Company
December 26, 2022

They stole 2 deliveries and said they were delivered when they weren't and I have cameras to prove it!

Date of experience: December 26, 2022
Michigan
1 review
0 helpful votes
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A crying shame!
February 8, 2021

Threw my package from vehicle to porch!. I watch on my video from my living room window. Worse thing I ever seen

Date of experience: February 8, 2021
Virginia
1 review
0 helpful votes
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They lost my package. I was very excited to get my item. When I try to get a replacement from the seller. The item was out of stock.

Date of experience: December 16, 2019
New York
1 review
7 helpful votes
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Throwing package!
March 2, 2020

They just throwing package. The problem is they threw a piece of electronic equipment. And this package. And they don't care.

Date of experience: March 2, 2020
Massachusetts
1 review
0 helpful votes
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Bad service
July 7, 2021

The worst service ever, all info is wrong, very frustrated!

No response, no reliable info from the customer service, it is awful experience!

Date of experience: July 7, 2021
Pennsylvania
1 review
0 helpful votes
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Laser ship is a joke
December 18, 2021

I have a video of delivery driver taking a picture of my package then taking it back…. I want my money back and will fight for it

Date of experience: December 18, 2021
New York
1 review
0 helpful votes
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Horrible service
May 28, 2020

That is the most unreliable service ever. That is the most unreliable service ever.
Avoid it Avoid it

Do not use it

Date of experience: May 28, 2020
Florida
1 review
0 helpful votes
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Late delivery. Second, I have a covered porch to front door. Found package tossed on lawn? Clothing. Really?

Date of experience: August 26, 2021
New Jersey
1 review
0 helpful votes
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Still Waiting
October 12, 2020

No customer service response as to why my package has been sitting at their location for over a week.

Date of experience: October 12, 2020
Michigan
1 review
0 helpful votes
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Always late. Tracking is never accurate. Happens every single time. I do not understand why they are contracted for any work.

Date of experience: January 18, 2023
New York
2 reviews
0 helpful votes
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I will not recommend using there service they don't deliver on time. Packages always seem to get lost!

Date of experience: December 3, 2021
Virginia
2 reviews
1 helpful vote
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Always late!
October 19, 2021

Always late, and sometimes they just hang it from the mail box flag. Anyone could steal my package, I wish shippers would stop using them altogether!

Date of experience: October 19, 2021
Massachusetts
1 review
0 helpful votes
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Delivered? NOT
July 10, 2022

This is the worst company to use for shipping. Says it was delivered at 9:30 pm, yet they do not deliver after 9. Package wasn't there!

Date of experience: July 10, 2022
New York
1 review
1 helpful vote
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Half and half...
June 3, 2020

So I have had 2 experiences with LaserShip. 1 of them was really good while the other... lost my package.

Date of experience: June 2, 2020
Maryland
1 review
0 helpful votes
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Totally Unacceptable
April 10, 2021

Cannot get any help. No one answers the phone. Online states, "delivery attempted". Totally not true.

Date of experience: April 10, 2021
Virginia
1 review
0 helpful votes
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Terrible!
October 31, 2020

Awful delivery. Packages lost, dumped outside in the rain, delayed. I know refuse to use any company that ships with this outfit.

Date of experience: October 31, 2020
Virginia
1 review
0 helpful votes
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This isn't a good company. My package was marked as delivered, but I NEVER received it. Try to avoid!

Date of experience: August 11, 2022
Rhode Island
1 review
0 helpful votes
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Worst service EVER! This company should be shut down. Ridiculous that with todays technology they can't get an address correct!

Date of experience: March 2, 2021

Overview

LaserShip has a rating of 1.1 stars from 1,902 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LaserShip most frequently mention customer service, front door and next day. LaserShip ranks 393rd among Shipping sites.

service
754
value
623
shipping
750
returns
449
quality
586
+218