Claimed a packaged was delivered to our doorstep from Sephora. We were home and I have 2 barking dogs. The package was never delivered. Unfortunately, several of the items I ordered are no longer available. Lasership has not responded to my inquiry, other than sending an auto response. Apparently they pay poorly and don't screen their employees. They have been getting away with this for years. No one holds them accountable. UPDATE: 6/1/20 - my original package was delivered with my replacement package. Amazing that when I complained that it was not delivered to my doorstep on 5/24/20, as stated in their shipping detail, the package appeared the following week. Why make people go through this? On a side note, my daughter was happy to receive the Sephora replacement items (yes, I called and paid for them).