LaserShip

Compared to some other reviewers I feel lucky in that I do eventually get my packages that are shipped with Lasership. They do, however, always make one or two fake delivery attempts before actually coming here to make the delivery. I suspect they just accept way more packages than they can actually deliver, so they fake delivery attempts on half of them to give themselves an extra day. To be honest I wouldn't even mind if it said "3 day delivery", but that their business model includes lying to customers (package receivers AND shippers) is simply unacceptable. I have complained to Amazon. I am in NYC

The absolute worst. More than likely employees are stealing packages. No movement on a package for 10 days after arriving at the facility it the dumps of Baltimore. After I open an inquiry all of a sudden the tracking updates to "delivered". Little so they know I have a 24/7 camera recording my front door and driveway. And as you suspected there was no delivery! Shame on these corporate thugs. Probably a bunch of Nigerian scammers.

I don't understand why any big company uses lasership anymore! I have never had a good interaction with them. If the package ever even arrives it usually ends up tore up. That's if you're lucky to get it at all. Then when it doesn't show they just play the blame game and never actually help you.

LaserShip does not deliver packages on time and lie about your package being delivered. Customer service is no help at all. I asked the person I spoke with (by the way was hard to understand) how a package can be scanned, loaded on truck & delivered in 2 mins. There facility is not next door to my house. I was also told that since it had been more than 3 days (4days to be exact) they could not investigate why the package was not delivered. I would not recommend this company for shipping anything.

This company is very dishonest. I had a separate shipment. Fedex delivered 6 items. They stole 3. They went as far to fake a signature and male up name alexis. Nobody lives there by that name.I sent an email no response. Anyone company or individual using this company. Beware of this company i will now contact police. They dont have the proper address displayed hialeah is a big county. Believe the reviews

I can't believe how this company is still business! They're the worst! Everything about them sucks! They're liars and they don't treat their customers well! Also why do some of the big and known companies are using this (such as Victoria's Secret)?

Don't count on getting your package if it was shipped with Lasership. Search the internet for reviews about this company & they all sound the same. Their tracking information is not true. They lie about delivery. They jerked us around for over a week then lied that the package was delivered. Folks must be losing a fortune using these people. Ask your vendor before you order who they use to ship, if its these guys you may want to check other outlets. The WORST!

The drivers are still in packages. Laser ships doing nothing about it clothes and shoes for my trip never received that talking about Investigation is over There was never one a notre driver stole my package

Lasership needs to count their days and go out of business already. It's like EVERYTIME a package is sent to me and it says Lasership there's always a problem. Pretty soon the stores I order from are going to get sick and tired of me saying my packages are lost but, it's the truth.

It says delivered and at a random time also 12:30 am…when I checked Lasership site they left it at my front door. Being that they are lazy the delivery guy more than likely left my package in my lobby where someone has taken it already. It's not like I live in a one family home. Lasership people be more thoughtful and do your fckn job, what's so hard about knocking on the actual door or ringing the doorbell.

After not receiving a response from Lasership, I contacted urban outfitters again. I waited on the phone for 30 minutes to get a live person, which was well worth it. The young lady I spoke with was very understanding and she did a loss complaint for me saying that it may cause a different reaction from what I initially got from them(lasership). On Friday, May 15, I received notification urban will be refunding me what I initially paid. I'd give lasership zero stars if possible. Urban also gave me a coupon and an express shipping coupon. So I ended up buying the same things along with some other things and ended up spending double. And no my packages are NOT coming through lasership.

I have ordered from 2 merchants that use Lasership and both times my packages never arrived. Both times they updated with the merchant that my packages were delivered. If I find out a merchant uses Lasership I will not order from them. It's pointless I'll never receive my merchandise. I'm tired of spending hours with customer service to get a refund. Beware some merchants may not issue a refund due to their theft and negligence.

I had a package that was supposed to be delivered in one day, but amazon Didn't follow through. I called Lasership and they went above and beyond to call the driver and see what the eta was. I found out it was only 20 minutes away so I held off departure until I received the package, to then continue my trip. A++ customer support. What do you call a bear with no teeth the rep asked me at the end?... a gummy bear. Thank god for positive service reps, they truly make the real difference on the front lines.

Absolutely the worst company I have ever had to deal with regarding a delivery. After ordering over a period of 3-4 years, I have never received a package from Banana Republic and other reputable companies. I don't understand why they continue to use this delivery service (lower Cost)?. If you call the company,you get a run- around. Three different people have told me the package on the truck and would come next day. That was five days ago and today I got an e- mail, they can't find the package.

9 out 10 times they can't seem to deliver a simple package to the correct address! Several times left at the wrong address. This last time was left in a completely different town! Calling does no good. They say they will investigate and get back to you. They never do! Nothing gets done!