LaserShip

I hate that these companies use Lasership. Everytime I make an order & I see its this company. I automatically know its going to be late or go missing ‍ I'm currently waiting on 2 packages that ofcourse they chose to use Lasership. They are both 5 days late & have been sitting in their warehouse. Which is less than 10 mins from me. But I cant pick it up. I just had Walmart replace a order that was shipped thru them. The replacement came days before the original order. If I could give this place minus stars. I would They suck!

What kind of company leaves packages laying against the pole of a mailbox right on the road where people can steal it! And at 10:30 at night no less! I am usually in bed early for work but had off this particular night and got the email and went and checked And sure enough it was at the end of my driveway by the mailbox. My driveway isn't even that long! I called customer service and the man obviously didn't give two $#*!s and hung up on me. This company needs to be shut down! I promise you the good reviews on here are people being paid to say what they say. I'm infuriated there is nothing more I can do to prevent this from happening again.

My wife has had 2 packages at laser ship since November. They say packages are late due to weather. We live 40 miles north of Diamond Dale and there hasn't been any bad weather. They say packages were delivered 12-20-2021. Another lie. Get it together people you suck!

Been waiting forever and they just keep lying on the updates on tracking. They've posted they've made two delivery attempts which is 100% false. Would never recommend using Laser ship for any reason. They suck so extra!

Not sure what possessed Walmart to use a company that barely holds a one star rating to ship high priced items, but never again. I like several others have never heard of this scam service before. There was no Pic taken of the item being left at the door and it for dang sure was not loaded onto the truck, sent out for delivery, and then delivered to my camera covered door step, all within 3 minutes.

8 out of 10 times, if shipped from this company my package will not arrive on the first day it is scheduled for. And even more likely, not the day after that either! Seriously, just give me a realistic date if you can't fulfill your job duties. I'd rather know it will be late and plan on that rather than wait each day for nothing. Add to that the famous, "delivery attempt made," when no one even came near my building. The customer service is horrible as well. As I write, I've been on hold for 47 minutes.

The company lies about having delivered packages. Says it delivered a package to a part of the property that a deliver service cannot access. Poor customer service. You'll never find out what happened to your package as they are too backed up with complaints. If you want what you ordered, hope that the company from which you order does not use this service.

I had two packages from Urban Outfitters that were supposed to be delivered by Lasership. The delivery guy flat out lied and said he left my package in the lobby. This was an office building where I work with over 50 suites. The suite number was on the package and we have security in the building. Security is not allowed to accept packages because their company doesn't want to be held responsible. My friend was also supposed to receive an Ulta package in our building and the same thing happened. The delivery guy probably kept the package. Customer service offered no resolution except to contact Urban Outfitters. Urban Outfitters did there part, your trifling driver didn't. What's worse is the boots I ordered where back ordered and won't be restocked. Everything isn't about a credit or money. I am truly disgusted and I will never order from any company who deals with Lasership!

What a horrible delivery service. Love ulta but will never buy online again from them unless they dump these losers. Lost my package after over a week of saying it was our for delivery. Then they say they need more info from me, what? I call them since their chat system is garbage (tried 7 times to give them info and disconnected me every time) and shocker, they won't permit you to speak with a live agent. F this company, I spent over an hour with nothing accomplished.

I Love Ulta but will be forced to switch my allegiance if they continue to use this company as their shipper. They've had my package for the last four days and it still has yet to be delivered. Customer service has been nothing but rude and that helpful in getting this resolved. It's very obvious they just don't care. Good luck getting any item delivered through them. They honestly are not even worthy of the one star that I gave them, it would definitely be a zero. I'm just hoping some of these large companies are reading these reviews and possibly rethink their negotiations with freight companies because it definitely plays a part and whether I order from them.

These $#*!s said that they delivered my package but upon checking everywhere even outside my building my package was nowhere to be found. They said they left it with a doorman. What $#*!ing doorman. There is no doorman at my apartment building. Like any sane person I contract customer service. Customer service says sorry we lost track of your package maybe you should contact the seller. Wtf is the seller supposed to do. They trusted that the $#*!s in this stupid shipping service would be competent enough and not total thieves to be able to deliver something properly but clearly they were wrong. I'm sure that some $#*!ing employee probably stole my $#*! marked it as delivered and now I'll never get my $#*! back. Respectfully, I hope this goes to $#*!, oh wait it already has. $#*! these $#*!s.

From their 1.6 star rating, I imagine I can't say anything new. Apparently I live on the moon because they've tried to deliver 3 times and can't find me, but a pkg shipped from the same merchant via UPS made it to me with no problem. There goes Christmas. Thanks for nothing LaserShip. How are you even still a thing?

Unfortunately I have to give a very bad review to this carrier since they wrote in the system delivered my items bought at Gymboree but never got it. I Can prove through the "ring" recording. Called Gymboree and this carrier and looked like a ping-pong ball. Gymboree said that they needed to change the items status from delivered to lost and until now( 2 weeks passed by and many calls and promises done) is still the same. Disgusting way to treat an indirect client, because Gymboree should be more responsible and talk to their carrier instead of asking me to deal with it. Very sad from both enterprises. Awful service! Had to call the bank to deal with it. Shame on their professionalism and values.

Nothing left in the front door not in the mailbox. I have never heard of this company so either the company hires someone who has no idea how to locate precise address locations and need further training OR something very suspicious is going on given the thousands of 1 star reviews being left by other customers.

Compared to some other reviewers I feel lucky in that I do eventually get my packages that are shipped with Lasership. They do, however, always make one or two fake delivery attempts before actually coming here to make the delivery. I suspect they just accept way more packages than they can actually deliver, so they fake delivery attempts on half of them to give themselves an extra day. To be honest I wouldn't even mind if it said "3 day delivery", but that their business model includes lying to customers (package receivers AND shippers) is simply unacceptable. I have complained to Amazon. I am in NYC

The absolute worst. More than likely employees are stealing packages. No movement on a package for 10 days after arriving at the facility it the dumps of Baltimore. After I open an inquiry all of a sudden the tracking updates to "delivered". Little so they know I have a 24/7 camera recording my front door and driveway. And as you suspected there was no delivery! Shame on these corporate thugs. Probably a bunch of Nigerian scammers.

I don't understand why any big company uses lasership anymore! I have never had a good interaction with them. If the package ever even arrives it usually ends up tore up. That's if you're lucky to get it at all. Then when it doesn't show they just play the blame game and never actually help you.