KokoPie

So, I've ordered from this place twice now. The first time, I ordered one of the croptops and skirts. The shipping was like a month and a half, it was fine. Then, the skirt came before the croptop. I didn't mind it because they were sweet about it on the letter, plus the skirt was amazing quality in my opinion. The croptop came, and it was waaaay too small. The fabric stretched out to show my undergarments. I have chubby arms, so it hurt a little around my arms and was generally XS tightness for a large top. After washing it once the top once is stretched to where it was physically impossible to get the top on, it was like a toddler shirt at this point.

I've ordered a sweater and socks from this place 3 months ago. 3 MONTHS. I still haven't gotten it, and it hasn't even been shipped yet. Either that, or they don't update their tracking.

I probably shouldn't be writing this review because I just ordered the items a few weeks ago
But a couple of them just arrived in the mail and I feel like I should because there are so many bad reviews of this site and I feel like those reviews are going to scare away people from ordering things from this site. I got some of my stuff and it was really good quality yeah that's all I have to say don't be afraid of ordering from this site

I ordered A TSHIRT from there, shipping is hella expensive? Charged me for a large package, like tf? It's a tshirt how is that a large parcel? Anyway I buy it at the beginning of December and money gets taken out of my account. Fast forward to January, I get suspicious so I check the tracking and it hasn't even been shipped! So I try and contact the seller, no number so i couldnt call them and they have 2 emails for some reason, so I email them both, didn't get a reply so I messaged them in insta, surprise surprise no reply, 2 weeks later i was about to go to the bank to get my money back and then I get an email saying it's been shipped and should take about 3-4 weeks and it finally arrived 2 weeks later, they didn't even apologise, their customer service is $#*!e and the store should be shut down, I'm one of the lucky ones that got their order.
The items they sell are lit af but DO NOT TRUST THEM

I ordered nearly $200 worth of clothing, jewelry, and phone cases last year for Christmas. About 25% of my order was missing and I took myself over to Instagram to message the seller, no response. It took a few weeks to get a response over email and all that was said was "our products are shipped from our team in China and it is unclear if it has been shipped at the moment." It sucks that ABOUT 7 MONTHS LATER, there is no sign of my items and they never will come.

I've ordered from one of their 'free' deals a few months ago. It seems like the only way they can even sell things is through these deals. I'd feel bad for those who bought these items at regular price honestly. I purchased 3 items for free, just paid for shipping which was about $14 I believe. Not so bad, which makes me not extremely upset as I didnt pay full price for any of these items. But still, when you're expecting something in the mail, you should receive it. But only 1 of the 3 items came since October, but in the tracking, the item was not the item that I received. In the tracking it says one of the other items I ordered has arrived but it was not the one. So i emailed them about 3 times trying to Simplify what I was saying to them so they can understand. Now I dont know if their responses were generic, but all they were telling me was that each item gets sent separately (which is super weird but explains the shipping cost.) It was very frustrating trying to explain to them each and every time they responded, but it was like talking to a brick wall. I recently asked when will the other items be sent? And they sent me another generic response of the same things they've been sending me. So, I'm guessing it will never come. I removed them from social media to prevent this temptation from happening again.

I ordered 4 items, a button, some patches, one pin, and a backpack. I waited about one week and my package arrived WITH ONLY THE CHEAPER ITEMS. I emailed them many times about where my other item was (the backpack) they sent me BS emails that it would come in 3 weeks. Welp its been 3 weeks and still no backpack. I've asked them many questions, and they are very sneaky. PLEASE stay away. Before ever ordering I read the reviews, and regardless of how bad they were I went ahead and ordered anyways BIGGEST MISTAKE. Please don't waste your time or money. They steal, and their address isn't even legit. WORST FRAUD EVER. God Bless. :)

Firstly, i LOVE kokopie's designs, they're beautiful!
I ordered a jacket, a skirt, and socks from them. The jacket is amazing quality, the material is really thick and warm and the buttons have lasted a long time with no problems. The skirt is really nice too, you can feel the quality in the material.
The prices are a bit more than what you'd usually see for an online shop but the quality is honestly so much better than anything i've bought online before. (i also bought the items on sale which was an awesome bonus!) in addition to this, the clothes they sell are made and designed by kokopie unlike other online shops which are sometimes just wholesale. They have pretty frequent sales which is great! My only problem with the price is the expensive shipping but they also have free shipping sales sometimes.
Customer service was good too. Unfortunately, one of my items wasn't shipped but i was able to get a full refund.

Overall, i've been very happy with my kokopie clothes (i wear them a lot!) and i hope to continue to support kokopie in the future :)

Ordered a dress and a skirt from this site. Received the dress and the packing slip said the skirt would ship separately. I emailed them a week later asking when I would receive the skirt. They responded asking me for my packing slip. I told them I threw it away when I received the dress and I'm pretty sure they thought I was lying. I don't understand how they don't keep track of things like this on their end. Terrible terrible customer service. They said they would ship the skirt again (they didn't send it the first time) and waited a week and did not see anything in my email about the skirt being actually sent. I ended up finding the packing slip and emailed the photo to them. They ended up refunding me a week later.

DO NOT ORDER FROM THIS SITE. YOU WILL NOT RECEIVE ALL YOUR ITEMS.

I order a pair of boots that were on sale for Black Friday and got a free package of chokers in midOctober. The chokers came in early November, but the shoes did not (which are what I paid for). I email them, they get back to me saying there has been a problem with their manufacturer in China and they can either give me store credit or reship the shoes.

Duh, reship.

It's December now and I've recieved no comfirmation email about reshipment. I give them two stars for the quality of their necklaces, but it's NOT worth the risk. $45 down the drain if I don't the shoes. Let's hope they fit, because they don't do returns...

I've had my eye on this brand for years waiting for a good time to buy something from them. They have a bunch of models on instagram and they do a lot of giveaways, but their site is subpar. If you have money to blow on this game of roulette, I hope your luck is better than mine.