Samus S.

I've ordered from one of their 'free' deals a few months ago. It seems like the only way they can even sell things is through these deals. I'd feel bad for those who bought these items at regular price honestly. I purchased 3 items for free, just paid for shipping which was about $14 I believe. Not so bad, which makes me not extremely upset as I didnt pay full price for any of these items. But still, when you're expecting something in the mail, you should receive it. But only 1 of the 3 items came since October, but in the tracking, the item was not the item that I received. In the tracking it says one of the other items I ordered has arrived but it was not the one. So i emailed them about 3 times trying to Simplify what I was saying to them so they can understand. Now I dont know if their responses were generic, but all they were telling me was that each item gets sent separately (which is super weird but explains the shipping cost.) It was very frustrating trying to explain to them each and every time they responded, but it was like talking to a brick wall. I recently asked when will the other items be sent? And they sent me another generic response of the same things they've been sending me. So, I'm guessing it will never come. I removed them from social media to prevent this temptation from happening again.