First, I'm a mom. Our daughter fell in love with the items on the site, like most of the young women here. We were hesitant, when we saw the negative reviews, but because of the positive reviews we purchased 6 items. Now, we wonder if the positive reviews are from actual independent customers or some underhanded marketing ploy. Our daughter received two items within 3 weeks. However, the other 4 items have yet to appear --- after 10 weeks. Our queries have been ignored. Based on our experience, and the experience of countless of other Kokopiecoco customers, it's our opinion that this company must be making a bundle by just shipping out a couple of the items that have been ordered, and then pocketing the rest of the money.