KokoPie Questions & Answers

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Here’s what consumers have asked with answers from KokoPie staff and previous consumers.

11 questions answered
0% answered in 1 day
Question:

Why are they still in business

Answer:

Because there are enough people willing to risk not getting their stuff. I've waited two months for a pair of $45 boots. Just, not worth it

By r h.
Question:

Answer:

Hello, I'm not from Germany but I'm from Italy, which is very close to Germany. I ordered 2 sweatshirts and they came in a month. Nothing missed, everything was there, I'm actually satisfied. For the second question: I don't know, I didn't order onesize clothing :(

By Beatrice M.
Question:

I ordered the cloth about 20 days ago and it's still not arrived. can you pack it faster and send it? or are you a bad, money robbing guys?

Answer:

I odered boot from them back in October and it's midDecember now. I've emailed them they told me they woulld reship them, but I've recieved no comfirmation email about it. From experience, I would say don't wait up for your stuff...

By r h.
See more answers (4)
Question:

Is this site really that bad? i really want to order something but now im kinda worried so i dont know what do?

Answer:

Don't risk it. Shop somewhere else and get your money's worth

By Heather F.
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Question:

I order two skirts called (kawaii plaid pleated skirt) of this cute website and like my order hasn't came yet and it's been like almost two months.

Answer:

They are very bad with shipping. I wouldn't be surprised if the order never shipped. I'm waiting on my order from November 29th. Today is may 24th.

By Caitlyn B.
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Question:

The wave of reviews started from 10/11/18, adding around 70 positive reviews in 3-5 days. doesn't it seem suspicious to you?

Answer:

They held a survey' on instagram. You had to DM the owner with a picture of one of their items, they would as you questions and you would get a free gift. After the questions, which were about quality, shipping ect, there was no free gift. If you left a review on this site you had a CHANCE to win a free gift.

By Judy H.
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Question:

I bought a pair of shoes and it's been a long time and no arrival. i'm quite irritated. i have emaied them serval times, no response. send them please

Answer:

Contact your credit card company and get a refund. We ordered something for our daughter, and got only two items out of 6 within the last 10 weeks. I suspect this is a scam.

By Mir E.
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Question:

Why are the shipping costs always different and the coupon code (beehappy3) i looked up for free shipping isnt working, eventhough theyre internationa

Answer:

BEEHAPPY3 is a old discount code. It was a limited time offer.

By Madison C.
Question:

Answer:

Ciao, fidati che riceverai tutto, puoi assicurartene guardando il mio Instagram@absorbtion. Nebula, ho postato le foto quando mi arrivò il pacco, è tutto perfetto e hanno un ottimo rapporto qualità prezzo

By Nicole T.
Question:

I need to know when i will receive my package! this was a gift

Answer:

Sorry to tell you that we ordered 6 items, and only got 2 within the last 10 weeks. You may want to ask for a refund from your credit card company.

By Mir E.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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