Kohl's

I opened a Kohl's account 3 years ago to establish credit. I have excellent payment history. My goal was $3000 credit availability. I paid off my account in full 10 days ago. According to Kohls credit online, my payment posted 8 days ago and cleared my bank 7 days ago. Yet my account still shows a negative balance. My goal was to raise my score from fair to good, so that I can get a car loan with a better interest rate this week. But tomorrow the credit agencies will report my current score, and because Kohl's wont update my credit status, my credit report will reflect a negative balance. That, plus the fact that I haven't been able to use my Kohl's credit to make any purchases because it is showing that I dont have any available credit, even though I paid almost $3000 ten days ago. For that, I'm out. I will cut my card in half, open a Macy's account and boycott Kohl's for life.

I am sooo in love with this site. I do all my Christmas, Birthday, Anniversary, etc shopping on here. It is so easy. 30% off, birthday coupons, rewards dollars, Kohl's cash... what is not to love.

I even received 3 pairs of kids shoes around Christmas time. I called to notify them that I received them incorrectly. They verified that they were not charged to my account and told me to donate them to someone who could use them. I donated them to the Angel Network at my sons elementary school that helps clothes and feed kids in the school that cannot afford to do so.

The only negative I have is that they need to get some new buyers for the women's (plus size) clothes. We are not all 70+ and would like some fashionable clothes just like the thinner people

Gotta go! Kohl's.com is waiting.

I was charged $158 on my Kohls CC 12/31/21. They refuse to return the money stating I made the payment. I haven't made a payment on that card in over a year. I spoke with someone in Costa Rica, the Philippines and another country this morning. All three people repeated the other. They said there is no corporate phone number for me to call. There was no way the can refund the payment. This was my favorite store but after this I will never shop there again.

I'm a 55 yr old black woman and I just wanted to tell you about the commerical with the little girl and the chalk. That is a beautiful commerical. It makes me smile everytime. I know it's a kohls commerical but it's so much more with everything that's going on. Thank you for that and never stop that commercial. Yet you can always make more like that one. Thank you. Tanya Andrews, Augusta, Georgia. Have a great day!

Ordered 4 items and one was cancelled. They never let me know that and had to find out myself. I also got 4 alerts from my capitol one card. Had confusing amounts on my card. Asked customer service about it and the girl could bearly speak English. She kept putting me on hold. Explained they refunded my money. Well then what was the other random charges on my credit card?! Why was I not refunded the same amount I paid for what was cancelled? Why all these other random charges? I hung up on her. Keep my money because I won't be shopping here again. Especially NEVER online here again. Thought I was saving money when I sure was not. Thought I was getting shoes for $20 when they are $60 at walmart, but no to that as well. She could not even tell me why they were cancelled.

Placed a big order online, had to change my address bc of a move, looked online to see when it would be delivered and noticed the address did not change to my new one and only a partial shipment was sent. I went back into my account and realized I had not saved it so I take responsiblity for that. This was the next day. Called right away to see if they could intercept the rest of the order that had not gone out and change the address on it. Nope! First of all the lady I talked to was very hard to understand so I kept saying "I cannot understand you so please repeat it". She informed me that when they received the order back from my old address they would refund me the money. I then said I would rather have the clothing than my money back. She said that was not am option AND that it would take 30 days for my refund. W Can someone tell me why it takes 30 days for a refund? The company doesn't wait 30 days for the payment. Not happy with KOHL'S at all.

Kohl's has a wide range of things we all need. Without the likes of Kohl's we would be at a disadvantage Not just for their site, but for a dying breed of location based retailers. So if the locations die so will the site.
I've gotten some great deals but I prefer pricing that better reflects the market price so that if it is discounted, you're getting a discount. But I understand this kind of marketing and would sorely miss Kohl's if it wasn't around.

Kohls online chat does not help you for crap they are useless on there useless you will never get help threw chat they always want you to call some other number no body got time for that! You have the live chat and or calling a phone # option you have options and should be able to utilize both options and get the help you need using either way since there offered I hope their business and sales go done. Learn to help people and not cause them more frustrations and headaches!

So angry as a conservative that this company dropped My Pillow. Hope you lose every conservative customer. How dare you insult us by dropping a company that employs and manufactures it's products in America.

Ordered my children's school uniforms. Totaled approx. $300.00. Was told order would be received in 3-5 days. On the 5th day I received a package it had only 1/2 the items ordered. If I had not kept track of my items I would never have known that I was missing some items. There was no communication from company saying that my other items were on the way or back ordered. 5 days later I received an email stating that my order was ready to ship... what? I called company and they said oh yes, you have more items ready to be shipped and they will arrive between September 10 and 15. I asked what happened to the 3-5 days I was promised. They said oh yes about that... these items were in high demand and were back ordered. I asked how come no one from Target contacted me? All I wanted was communication. They said we are too busy to contact every order that is back ordered. Do not like this store or their site...