Deborah E.

Ordered my children's school uniforms. Totaled approx. $300.00. Was told order would be received in 3-5 days. On the 5th day I received a package it had only 1/2 the items ordered. If I had not kept track of my items I would never have known that I was missing some items. There was no communication from company saying that my other items were on the way or back ordered. 5 days later I received an email stating that my order was ready to ship... what? I called company and they said oh yes, you have more items ready to be shipped and they will arrive between September 10 and 15. I asked what happened to the 3-5 days I was promised. They said oh yes about that... these items were in high demand and were back ordered. I asked how come no one from Target contacted me? All I wanted was communication. They said we are too busy to contact every order that is back ordered. Do not like this store or their site...

Love this company, their products and their Customer Service. Always courteous, always professional and when something is not in stock or delayed they always let me know. Prices are awesome, delivery is exceptional.

I purchased 50 LED mini flashlights for gifts for Father's Day for our church celebration. On June 1. Order received June 13 and we only received 25 lights, immediately emailed seller. He said do not worry, 2nd package being sent. I told him DO NOT send package because it would not get here by June 14... our drop dead date. Still have not received a refund and DH Gate, the company keep s sending me emails asking if I received my merchandise and that seller says a resolution has been found... WRONG, no resolution, no refund! DO NOT, I REPEAT DO NOT PURCHASE ANYTHING FROM DHGATE...