I ordered a few graters and a zester. All came in a timely manner and safely packed. They have a wide selection of kitchen tools. I would recommend them.
Hooray! Got my 2 Scanpan pans 3 days earlier than promised (free shipping too!) and it was a pleasure dealing witih Sandra at Kitchen Niche! Thank you!
"Order arrived 3 days earlier than promised and my (very fragile) items were packed safely to ensure they arrived in perfect condition! Thank you!"
Easy purchase with no issues. Item came quickly, and I was updated every step of the way. Product was exactly as expected. Very impressed!
Fantastic service and better than average equipment. I can't say enough about this company and how they treated us.
I have ordered a pepper mill two months ago and still no delivery. I am trying to get in touch by email, no response yet.
Product was delivered in time promised and was as expected. I've ordered from this company a few times and really don't have any complaints.
I ordered a few kitchen things over a month ago and so far nothing - including any replies to the emails I sent. Shop elsewhere!
I have been shopping at KitchenNiche for years. Have always had fast and efficient service. Great products and prices. Will continue to shop there.
I am completely happy with these guys. They have the special products that I love and super fast shipping. Very pleasant to deal with!
I ordered a bar tools set to compliment some bar tools my husband already has. What I received was a substituted bar set, not the set I ordered. The set I ordered isn't even on their site anymore. The description on the site of the one they sent even says it comes in a "beautiful gift box". Mine came in plain white boxes and some pieces were only in bubble wrap. It's a joke. I have been calling non stop and have emailed several times and NO RESPONSE in 3 days. DO NOT ORDER FROM THIS SITE. I've contacted my credit card company to dispute the charge while I wait for them to contact me for the return.
**UPDATE** I finally heard from the company well after the dispute was initiated with my credit card company. They wanted me to return the set they mistakenly sent me but wouldn't provide a return label since they only use Canada Post. I took it to my local post office and was told it would be $22+ to ship back to them. I didn't want to pay to return an item I didn't order. When I told KitchenNiche that they let me keep the set (valued at $80 but really shouldn't have been worth that) and settled the case with my credit card company a month and a half after my initial order date.
Couldn't be happier with the service received. Received my items a few days after ordering, well packed. Will be back for more Kitchen Niche!
Been 3 weeks and no product. Doesn't look good! Finally had to order from Amazon and got it in 3 days.
The product we ordered arrived as expected. Exactly what we wanted. Couldn't have been better service.
First time purchasing from Kitchen Niche and very happy with the quality of my products and the quick shipment.
Needed a few things for a wedding and received my stuff within a few days of ordering. Very happy with Kitchen Niche!
I ordered a large selection of teas from Kitchen Niche and the order arrived promptly and complete. I will definitely order from this company again.
Scam outfit. Sleek website. Instant confirmation of what you purchased... then nothing... Once bitten... twice shy...
Would recommend. Great experience. Quickly resolved issues even over a month after product was purchased.
Still waiting for my order I placed last month. They don't answer emails either. Avoid or it will cost you
Overview
KitchenNiche.ca has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KitchenNiche.ca most frequently mention free shipping, business days and top notch. KitchenNiche.ca ranks 10th among Kitchen sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members