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KitchenNiche.ca Questions & Answers

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Here's what consumers have asked with answers from KitchenNiche.ca staff and previous consumers.

6 questions answered
33% answered in 1 day
Answer:

We are aware that some of the reviews aren't very flattering. While we do make mistakes, I can assure you that many of those reviews are made up. Many of them we do not even recognize. We're not sure who's doing it but we assume it's a competitor. I can assure you that you would be more than satisfied if you order with us. Please see our near-perfect rating with Amazon here: https://www.amazon.ca/gp/aag/details/ref=aag_m_fb?ie=UTF8&asin=B000638D32&isAmazonFulfilled=1&isCBA=&marketplaceID=A2EUQ1WTGCTBG2&seller=A2DRB13QITTSF1 Please do let me know if you have any questions. Roman Koller www.kitchenniche.ca

By Roman K.,
See more answers (7)
Answer:

Hello, Our return policy can be found at http://www.kitchenniche.ca/shipping.php . What you are looking for might be this part: "INSURANCE: We always use appropriate packaging materials and boxes for all shipments to make sure you receive your items in perfect condition. However, if you should receive a damaged item, please contact us by email or by phone. We will either replace the damaged item/s or issue a full refund, whatever you prefer. Damaged items must be reported within 3 business days of receipt. All shipments are fully insured. RETURNS: If you are not happy with your purchase, please contact us within 30 days of receipt of your merchandise. For Christmas gifts, you may return them until January 31st. You will be given instructions on how to return your item/s. The returned products have to be in their original condition and packaging. The customer is responsible for the shipping cost on returns. If you had free shipping with your order and return any items you will be charged the exact shipping amount we paid to ship your order." Kind regards, www.kitchenniche.ca

By Roman K.,
See more answers (2)
Answer:

Hi Robert, Please email me at roman@kitchenniche.ca . I will taje care of you. Kind regards Roman

By Roman K.,
Answer:

Please send me an email to roman@kitchenniche.ca with your order information and I will make sure to get back to you ASAP. Thank you!

By Roman K.,
Answer:

Hello, Unfortunately, we are an online store only and currently do not have a retail location where customers can stop by. You are more than welcome to order from our website at www.kitchenniche.ca Kind regards, Sandra www.kitchenniche.ca

By Roman K.,
Answer:

Hello Roger, Please check your spam/junk folder. We have sent you 2 emails within the last week to answer all your questions. Kind regards, Roman www.kitchenniche.ca

By Roman K.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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