Mari B.

I ordered a bar tools set to compliment some bar tools my husband already has. What I received was a substituted bar set, not the set I ordered. The set I ordered isn't even on their site anymore. The description on the site of the one they sent even says it comes in a "beautiful gift box". Mine came in plain white boxes and some pieces were only in bubble wrap. It's a joke. I have been calling non stop and have emailed several times and NO RESPONSE in 3 days. DO NOT ORDER FROM THIS SITE. I've contacted my credit card company to dispute the charge while I wait for them to contact me for the return.

**UPDATE** I finally heard from the company well after the dispute was initiated with my credit card company. They wanted me to return the set they mistakenly sent me but wouldn't provide a return label since they only use Canada Post. I took it to my local post office and was told it would be $22+ to ship back to them. I didn't want to pay to return an item I didn't order. When I told KitchenNiche that they let me keep the set (valued at $80 but really shouldn't have been worth that) and settled the case with my credit card company a month and a half after my initial order date.