KB Home

Terrible communication with the consumer. I also feel that it is unfair to force a consumer to try a outside lender or a co-signer simply because the KB loan rep left and KB put me with a new one. None of that was my choice! This by far is the worst lending experience I have ever had. Now I see how terrible KB is with business ethics and people tried to warn me. I gave KB the $500 under "good faith" because the sales rep said that KB will refund it if they did not approve me-AND THEY APPROVED ME AND THEN DISAPPROVED ME BECAUSE THE ORIGINAL LOAN REP LEFT KB. That is a breach of the contract on KB behalf, not me! I took a job promotion and anybody with any damn common sense can see that in the 2 comp plans I sent up. As a single mom I had to take the promotion to make more money to support my daughter. It is extremely unethical that because I took a job promotion your loan rep decided to decline me and thus force me to try and get a co-signer or worse, get my credit score knocked down by outside lenders. Did you know that every inquiry on your credit report drops it down by 20 points. Screw that! Especially when I was already previously approved. I never incurred any extra debt. In fact I had paid off all my credit cards! My student loans were the same amount as they were when I had the approval so "the ratio" would have improved. Less debt, better job, credit score over 700, and everything else stayed the same except yalls approval! Hopefully the public will check yalls reviews before purchasing through yall. KB IS KING OF BAIT AND SWITCH, DON'T EVER BUY OR EVEN SIGN A CONTRACT WITH THEM.

I don't own a KB home. They developed the cheapest, ugliest, low quality houses next to me, and destroyed my property; multiple times.

What to say about this company KB Homes? If I can give) starts i will... It's one of the worst companies I've ever seen, I just had problems, in November my husband and I decided to build our house, then the customer service problems start, then with the people involved in the financing... just frustration after frustration, until my mother-in-law who was our co-sign was furious with the situation at KB home and with my husband and decided not to be a co-sign anymore so far so good, we lost the house, because in mid-July KB informed us that without our co-sign and with the increase in interest we would not qualify for the purchase of the house, and they sent us the letter signed by all parties involved ending our contract, in addition to being very sad this whole situation was totally deceived by the seller, who gave us the letter, we signed via DocuSign and assured us that since KB homes was canceling we would have our refund including from Studio Galleries and that it would take approximately 3 to 4 weeks to receive the refund, which did not happen and of course sells it pain does not answer us we contacted KB corp, and to our surprise we were informed that we are not entitled to anything, KB canceled it said that we do not qualify and they still stole our money, this company is to be afraid, a real fraud and that not being there for customers or people this company its a really SCAM and they really scam people, we were totally deceived, attended by rogues and people of bad faith, now we lost a house, lost money, and they smile on our face, Never recommend for anyone,

KB Homes has not completed the work that needed to be done on my home and has still not completed the issues. I closed on my home last month on the 29th and 90% of the issues have not been resolved due to either laziness or blatant disregard for other people money and time.
- Back door is so out of square it takes a 200 lbs person to open it. (They attempted to replace the track to resolve the issue but it remains as the door is not square in the wall and needs to be cut out and replaced)
- Mud and rusty nails all over the roof
- A drawer missing from the counter ( I was told they have the parts for the drawer just have not had the time. This was supposed to be resolved before move in. Still has not been completed)
- Still missing appliances ( KB homes was given several options to resolve this issue. Lied and said they are back ordered. Used COVID as an excuse. Order the units ahead of time. Get me the units I have already given money for or give the money back)
- Back yard was not graded and left concreate chunks scattered all over the back yard
- Lines of paint on almost every hard wood floor in the house. ( This was noted before closing and was told it would be resolved that day)
- Up stairs counter was installed but left the sink laying on the floor and the old counter thrown in my guest room with drywall chunks scattered all over the place. New sink has still not been installed.
- Garage door panels replaced and still not painted

The fact this is how this company does business is beyond me. The lack of attention to detail and continuous spewing of excuses is sickening. Hire more people get the job done and do not contact me unless it is with an ACTUAL resolution and not telling me to wait and see.

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