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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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While booking with JustFly I found that the website was easy to use, flights were reasonably priced, it was easy to search for a flight, multiple options to choose from and gave me different options of dates if I wanted a less expensive flight.
Site was easy to use. Fast and friendly. Many time and dates to pick from easy cheeper than i expected.sign up for alerts. Will defintely use this site again in the future.
You guys saved me time and money. Love it. I checked other sites and nothing else was budget friendly for my emergency trip to New York.
Justfly.com worked when others "sites" didn't. First time booking on it and it won't be my last. Simple to use. To the point.
In a very busy world the ease of making a reservation is paramount. This was quick AND easy!
Just the way we want it! Thx!
Found exactly what I wanted for the best price! I didn't have to search each airline. Saved myself lots of time and got the best deal.
I just found justfly.com recently & have used them ever since. Best flight search engine out there. Beats Kayak! Beats Expedia! Beats Travelocity!
Very good experience and faster than others applications or websites i was really very happy with my purchase with justfly. Keep doing great. Thank you very much
I went to the web site looking for alternative dates, times, etc and wanted to compare convenience. I found just the right flights, at good times and it was easy to purchase.
I really appreciate the ease in booking my flight home. I will certainly be using JustFly again. The ease of use and the various options for flights was awesome. Very pleased with my experience.
I haven't personally used this site before but my son told me to try it, and I liked it. I booked a flight for my fiance and myself, to fly from Denver to Fort Lauderdale and back. It was easy to find the right timeframe for our trip. I was hoping the price would be lower but it was the best price without having to fly the redeye flights.
Have researched prices on many sites for San Diego to D. C. area. Every site had similar options and prices but JustFly provided some unique choices at reasonable price points.
This was the first time I used justfly and I really enjoyed it. The prices were better than expedia. The comparison ticket prices were very helpful. All the information needed to make a sound decision was readily available. I highly recommend using Justfly and I will definitely use again.
I booked my daughter ticket and now my mom it was so easy. I feel great knowing i can leave them in your hands.
After a frustrating two days of searching and actually trying to book flights with Priceline and Cheap-O -Air I was unsuccessful. I actually entered vrediy card information on both sites to finalize my booking only to be prompted that flight was no longer available. I was then prompted to choose another "Great Deal" on a flight only to find that the price had increased dramatically. I went to JustFly and booked the two flights that I had previously spent two days trying to acquire. The whole process was so EASY it only took me less than a half an hour to book two different international flights!
I chose a spwcific seat only to be told that I didnt choose it at the next screen. Also I was bookonf my flight togeather with my 2 friends (they gwt back on a differwnt flight) they ordered through Vayama and paid less. Also I had to wait an extra 10 min for confirmation email, not knowing if my booking had actually gone through. Ive booked through juatfly before and my experience had been smoother. Main issue is why am I take to a seating chart to select my seat, if that selection disseapears on thr next screen and I have to choose only whether i want a window or an isle seatfor 15$... strange!
Was easiest and best deal I found on the internet! Just fly rocks! I saved big money on Just Fly right before I was about to give up!
I've used justfly twice now and have been able to find some great flights to Hawaii and New York! I will definitely be using this website from now on to travel just about anywhere!
I always tell my friends and family to use justflight, which they always uses it, I always get a good deals from it, I have been uses it over a year now, I love it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members