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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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Very easy to use site nothing complicated about it at all. The prices are was under the cost of other site and even the cheap tickets
I've had no problems and find the site easy to navigate. I will refer this site to my friends and family from here on out.
I got my airline ticket on justfly.com with a major airline carrier for $200.00 less than I would have on another carrier or if I had booked the flight directly through the same carrier. I will definitely use justfly.com for my future travel needs!
Easy and quick and helpful. I would fly again. Was looking for cheap quick flight and this was best.
This site has the best prices for airlines that I've seen in a long time! Easy to use and gives you many options to play with so you can find the best deal. Would recommend it to anyone looking to not spend a fortune.
Just really wish airlines would go back to letting you pick your seats for free blah.
I ordered an airline ticket and I got it in a very good time.
I can only hope that each and every time that I need a ticket it will go this well!
I love easy it is booking with JustFly, I feel like I never have to worry about the price, I just decide on a date to depart and I'm off.
I really love Justfly. I feel like my family gets the best deals when using Justfly... And I love when they send me updates emails when the price of the plane tickets drop so I get the best deal!
I got notified when a flight I was looking at dropped in price. I purchased the flight that day. I was able to apply my frequent flyer miles, as well. Easy to use.
Great price and easy to use. Anytime I need to go somewhere, I almost always book through justfly.com!
JustFly surprisingly gave us a small credit to the purchase of our flight, which was already heavily discounted from the price quoted on other travel sites.
JustFly prices are the best. Booking is easy. I'll use JustFly again whenever I am looking for flights.
So far, so good!
Better prices than the "big guys"!
Many options with variables for nearby airports and times.
Justfly.com has always the best prices and deals and is my to go website to buy my plane tickets and I'm always happy and confident that I would get the best deals out there defently would recommend
I was very satisfied with number of flight options and price. At the end of booking flights, site said unable to complete, so I started over. Just before I completed the 2nd search, site gave me warning that I already had a booked flight. So I did get my 1st choice. It was a little confusing though.
Excellent and a wide variety to choose based on my need. Prices, locations, and times confidently and timely presented.
I have been traveling regularly between Southern California
And Alberta Canada, Just Fly always has the best price and best selection of flights.
Was Very easy to book with sitejabber and found super deal just love it. I be doing more business. Eagles
When my wife and I arrived at LAX for our international flight we were shocked to find out that our reservations had been dropped. According to AA, Justfly had booked an illegal connection, so our reservation had been dropped. Our return flights also had an illegal connection. Fortunately, AA rebooked all our flights. Justfly claims the flight times changed (a 5 minute change) and they were not notified of either the change or the cancellation of our reservations. What good is a booking company that cannot keep track of bookings it makes? We will never again use or recommend Justfly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jerry,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
JustFly Team