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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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I would like to say is you guys rock your service was fast easy and quick pain free thanks again guys.
Thank for helping us who go up and down trying to get to others Country to work and see our family members. We like for you to give more low Airfreight to people who go to Africa. Keep up the work you are doing to help people.
User friendly site. Good follow- up. Offered various time options on various airlines with good info as to lay-overs
I won't shop airfare anywhere else! Incredible convenience for car rentals, luggage insurance. Across the board best. I have my friends and family using JustFly, impressive airfare prices. Gotta be my favorite!
Everything went smoothly on this trip. I was expecting more difficulty due to having a one way ticket.
Good choices for our flight, but after choosing the flight there was an unexpected additional fee. This should be made clear at the outset
I purchased two international tickets in a month with Justfly. The first was on April and the second was yesterday. I am happy that I found Justfly and I don't have to waste more times to compare with other sites any longer.It is quick and gives me the best prices.
I signed up looking for a trip to Sacramento to visit relatives. I wanted to spend a limited amount of money on the flight. I looked at several other sites that didn't give me what I was looking for. Even though I ended up spending a little more than I wanted this site gave me the best deal.
Very pleasant. Accustomed to spending hours looking for a flight so appreciate my experience with this flight!
An easy and efficient process, and I got the best rate available and to a destination closer than the other more expensive regional flights!
When I purchase my ticket, I was happy for my rate, But I am hoping when the time of my departure there's no problem of my flight and during my boarding.
Justfly made it very easy and convenient to find me the best deals. It was very informative and prompt in alerting me on prices. Booking was fast and easy. Thank you JUSTFLY.
From start to finish, I was able to easily locate the flights available for the dates I wanted. The cost was in larger print and easy to locate. The time it took me to choose my flights and get my confirmation for payment was wonderful!
I found last minute flight deals from rdu to las that were about 250+ cheaper than other online sites
Enter your travel dates and the website provides lowest prices for numerous airlines with easy to read details; as well as any cheaper days near the date you enter.
I got the best deal on just fly.com as compare to all websites including priceline which is very popular and I have been purchasing my tickets from it all along. Its secure, fast and reliable.
Very happy to find a last minute ticket needed from Norfolk, VA to Portugal on Justfly with an excellent airline TAP! Whole experience was excellent!
You had better times for the flights. I did not want to make my 82 year old sister have to take me to the airport in the middle of the night or pick me up after midnight
Great service in cancelling my flight within the allotted time. I found out that I would not be able to sit with my 5 year old daughter on a "Basic Economy" flight with United Airlines. You were able to cancel it for me. I am now waiting for my bank account to be refunded.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members