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JustFashionNow

How would you rate JustFashionNow?
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South Carolina
1 review
1 helpful vote
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Rip off
July 12, 2020

The clothes are made of cheap horrible material. The size chart is no where near accurate. Good luck returning or getting a refund. After contacting them 12 times and following their return instructions I finally filed a dispute via my bank to get my money back

Date of experience: July 12, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.

Florida
1 review
0 helpful votes
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JFN dresses and t shirt
May 11, 2022
Updated review

Dresses very thin material. Cute style and seem to be well made. One dress was a little too small even though I ordered according to size /measurement chart. Biggest disappointment was how long it took to get. So slow compared to other clothing orders. Appreciated the follow-up from customer service though.

Date of experience: April 11, 2022

Very good just want % cottton in cotton blends
March 12, 2022
Previous review

Very good just want % cottton in cotton blends

Date of experience: March 12, 2022
Washington
2 reviews
5 helpful votes
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They are saying they will refund my money
February 26, 2018
Updated review

Kudos to them. BUT I did buy through Paypal so how much pressure they exerted is unknown. I don't have my refund yet. I still say that one needs to be wary. The other reviews here are suspicious! AND in this day of two day delivery, two months just doesn't work.

Date of experience: February 25, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please log into your JustFashionNow account first and then click Contact Us to submit your message.


MY GUESS IS ALL POSITIVE REVIEWS ARE PAID
February 26, 2018
Previous review

Look carefully and all of the positive reviews are clearly by the same person/people. It has been over a month with no order. I am afraid of what I will find when I open the package IF it ever comes. I am a sucker! DAMN. Please don't make the same mistake that I made!

Date of experience: February 20, 2018
Illinois
1 review
1 helpful vote
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Had fun shopping. Good variety. But they didn't have everything in stock. Sizes are not as reported, hassle to return to China, and over 2 weeks before I emailed wondering where my order was. Good communication on their part, as well as a good customer service. Disappointed on quality with the two out of 6 items I did receive.

Date of experience: July 14, 2022

Had fun shopping
June 14, 2022
Previous review

Had fun shopping. Good variety. Anxious to see how everything looks on me!

Date of experience: June 14, 2022
Canada
2 reviews
7 helpful votes
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Something fishy
June 21, 2022

I don't know, there is just something unsettling about this site. As if they are always trying to catch you out.
Sale items excluded from free shipping - if you are buying over $100 of clothing, what does it hurt to throw the sale item in the parcel?
Lucky discount for first time buyers - Advertise up to 50% but it's always 15%. Don't give them your real phone number.
Returns - Ship to China?
Why not just be an open, customer orientated seller. There doesn't always have to be a catch.

Date of experience: May 22, 2022
Tennessee
1 review
7 helpful votes
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Disappointed
July 14, 2021
Updated review

Thank you for the opportunity for feedback. Will not order again. It takes too long to scroll through the many T-shirts. It would be nice to have a filter option for sleeve length, color, etc. Shipping cost should be calculated before finalizing order. The sizing information for each shirt proved inaccurate after items were received. Fiber content should be specified more clearly: cotton blend should explain the amount of cotton vs whatever it is blended with. Fabric is 65 percent polyester, pills easily, and says Dry Cleaning Recommended. Design on one shirt was very blurred.

Date of experience: June 14, 2021
aff j. JustFashionNow Rep
over a year old

I will forward your problem to our staff and provide you better shopping experience.


Thank you for the opportunity for feedback
May 25, 2021
Previous review

Thank you for the opportunity for feedback. It takes too long to scroll through the many T-shirts. It would be nice to have a filter option for sleeve length, color, etc. To avoid surprises, shipping cost should be calculated before finalizing order. The sizing information for each shirt is a welcome find. Many sites depend on a single size chart with no allowance for difference in manufacture. Fiber content should be specified more clearly: cotton blend should explain the amount of cotton vs whatever it is blended with.

Date of experience: April 25, 2021
Canada
1 review
0 helpful votes
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Amazing!
September 11, 2020

Amazing! I have never shopped at this online boutique before, but will definitely shop again. Excellent service and delivery in the agreed time, it's amazing! Now I'm ready for the weekend after this long quarantine! Thank you very much x

Date of experience: September 10, 2020
New York
1 review
0 helpful votes
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My sister discovered her amazing party dress at this online boutique, it was incredibly helpful and extremely wonderful online experience. There is an incredible variety of dresses to explore and hands down the best store we've ever shopped at, they are of exceptional quality. Exceptionally inspired.

Date of experience: December 12, 2020
Texas
1 review
6 helpful votes
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Rip Off Alert!
June 8, 2018

Same review as everyone else, never received my order, cant get a valid response or refund! $122.38, but what is even more appalling is that PayPal is supporting this rip off! PayPal should take action and stop processing payments!

Date of experience: June 8, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."

Colorado
1 review
3 helpful votes
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We followed the return steps as instructed. Instead of receiving a return address within 24 hours, they sent us an offer for a 15% discount or store credit. The fact that they're not following their own protocol shows what scam this company is. Not to mention shipping from the US to China starts at $70 it's hardly worth even sending back.

The clothes quality is the worst I've ever seen. Stay away from this website. They're just looking to make quick money with minimal effort.

Date of experience: February 3, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label if you don't want our offer. You will get authorization from us by email with a label with our return address.

Massachusetts
1 review
0 helpful votes
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The item details, descriptions, and reviews are sparse. The fabric specs often conflict, so something is wrong there. The hover-menus are very anti-touch-screen. Pages lag sometimes. Checkout process was easier than most sites. Overall not too bad at all!

Date of experience: May 10, 2022
Florida
1 review
0 helpful votes
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I ordered a number of items. The clothing items that did arrive, after months of waiting, were primarily made of plastics. More ways for China to poison us. With thousands of complaints how are they allowed to continue selling online? Beware because this company goes under several names. And why do you have to give them at least one star to be able to leave a review?!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are sorry that you are not satisfied with our services and products. JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

However, there is no reference number in your comment. Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you? We promise you that we will settle this matter in the best way we can.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Have a good day!

California
1 review
0 helpful votes
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Picture & real items don't match
July 21, 2023
Updated review

Your pictures online look like cotton knits & textured fabrics. But in real life they are kind of an odd silky print that doesn't fit like I expected. The colors are not at all the same (usually darker or muted than online). I ordered 7 items and returned 6. I won't be shopping with them again.

Date of experience: June 21, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.

There is a chat window in the right side of our website.

Sorry for the delay in replying due to too many inquiries recently. Please accept my apologies for the delayed response.

Upon checking, we have replied each of your emails, we also replied your today's email. Please check soon. If you don't find it, you can try to find it in spam list.

Please do not hesitate to contact us via email support@justfashionnow.com. Our customer service team is always here to help

Best regard,
Ashley
JUSTFASHIONNOW


Discounts are confusing
June 21, 2023
Previous review

Discounts are confusing. I thought if I bought over $100 I would get free shipping, but I didn't.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Cheap fabric
January 13, 2022

The descriptions said "cotton blend" which from previous experience with in-store shopping I assumed meant at least 50% cotton (otherwise, it would say "synthetic blend"?). The shirts are made of very thin, mostly synthetic fiber that has very little substance and looks limp and sags on the body. Too much trouble to return, but I doubt I will ever wear them.

Date of experience: January 13, 2022
Colorado
3 reviews
30 helpful votes
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Worthless!
January 25, 2019

Unfortunately, I purchased about $200 worth of clothing and jewellery from this company and virtually none of it is wearable. Just Fashion Now entices buyers with slick photos of models, but what you see is definitely not what you get. The designs are shapeless, the colors gaudy, and the cloth is the thinnest fabric you can imagine. The jewellery looks as if it was made from found objects. Delivery time is an abominationexpect three weeks for your priceless treasures to arrive from a Chinese city near Hong Kong, which makes returns virtually impossible. Sizes bear no correlation with American sizes, so it will likely not even fit properly. Most of what I purchased is now in a box destined for Goodwill, but I doubt that even a homeless person would want to wear it. One of the dresses actually looks like a clown suit. DO NOT BUY!

Date of experience: January 25, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Hawaii
1 review
13 helpful votes
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Stay away and save your money! Their pictures mislead you into thinking that you will get a fabulous dress/blouse/purse because of how wonderful the model looks. Even if you had the body like the model, the clothes that you receive will not fit or look good because they are made with such inferior fabrics - NOT linen, cotton, or silk.

They should be charged with false advertising and closed down because they lie and don't refund your money. PayPal backs them up. I am so disappointed but only have myself to blame for believing that I was getting quality merchandise at bargain prices from a reputable company without checking reviews first.

Date of experience: February 5, 2019
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Georgia
1 review
0 helpful votes
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It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!

Date of experience: December 7, 2020
Georgia
2 reviews
0 helpful votes
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Sizes don't match the chart that's given
December 22, 2022
Updated review

If the converter sizes still match your chart, then people will be getting the wrong sizes. Plus they can't return them on a $40 order I received five or six dollars back which means you have beautiful products but they're no good if they don't fit.

Date of experience: December 22, 2022

Hard to figure out sizes
December 22, 2022
Previous review

Hard to figure out sizes

Date of experience: November 22, 2022
GB
1 review
0 helpful votes
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Very comfortable
August 27, 2020

Buy on this website some very comfortable and warm pants, of good gender. You've been using them for months and they don't lose color or make balls in the fabric. The knee area is giving of itself with use, as it happens to all cotton pants.

Date of experience: August 27, 2020
Alabama
1 review
0 helpful votes
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Sizing errors:
September 10, 2021
Updated review

These products are good looking, and seemed to have lots of fashionable style and class. But for some reason the size 'mediums' I ordered actually appeared as 'smalls' when I opened and tried them on. American sized they were NOT.

Date of experience: September 10, 2021

These products are good looking, with lots of fashionable...
August 11, 2021
Previous review

These products are good looking, with lots of fashionable style and class.

Date of experience: August 11, 2021

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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