JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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WARNING! DO NOT PURCHASE FROM THIS COMPANY! Hopefully, you read reviews before ordering. I didn't read until after ordering and knew then I had just given them a $102 gift. My first item received was the wrong color, the second item was reeeeeally the wrong size and the last two items were sent to the wrong address and I will NOT receive a refund nor will they redeliver. I am embarrassed to post on FB my experience, which is where I first saw their advertising that a respected friend had supposedly "liked" so I took a chance. Bad on me! Need a negative rating on this company.
Tomorrow I will receive my package, after ten days of waiting. It's my second purchase and in the first one it went all well, I hope this time it's the same
I have several pieces o clothes that I have buyed from this shop and some of them have bad fabric, it's like a synthetic silk but stiff, other items are ok!
Me surgieron algunas inquietudes a la hora de realizar la compra, y no tuve una respuesta inmediata del equipo de atención al cliente, en el resto de los aspectos tuve una experiencia buena
Ordered 2 items in May, one finally arrived after 6-8 weeks. Looks nothing like the photos & is cheap see-through material, worth about $5.00. I email them to return. They say go on their website to Initiate a Return but you can't fill in any info - how convenient! I email again & explain, they say don't you want a discount voucher? NO! Just like Fashion Mia dotcom's tactics - avoid them like the plague, too. I kept the package & returned to the CA. Place it shipped from. Still have not seen my refund, so am calling my Credit card co. To get $ back.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
This is a Chinese company that rips off reputable companies clothes the material is crap as well as the workmanship. Their sizes are a joke. The clothes I received smelled horribly. I spent $100 on four items and got $11.00 back from the company. They run out the clock on returns with their nonsense. Sad - this company should be put out of business.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I must rectify because I had written a negative review saying that I had not received my package... because I already have it with me since two days
I would give them negative stars if I could. The merchandise s not as represented. Poor quality and sizes have no resemblance to the marked size. It is a total scam. Although they ship for free from New Jersey, returns must go to China. And the purchaser has f the poor quality non fitting merchandise must pay for the return must pay for the shipping. His after jumping through hoops to get the return label. Total scam
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Ordered a pair of shoes June 2, nothing big, nothing hard to ship. 13 days after ordering I contacted JFN and asked where my order was. I received an email back saying there was a delay, they apologized, and said my order would ship in 8 days. Seriously?! They said they would ship my order 3 WEEKS after I placed it, and ironically, offered me a discount on my next purchase as compensation (as if I would order from them again). I just received an email today, June 20, saying it had been shipped. So not quite 3 weeks, but it took them 18 days to ship my order. By the time it arrives, if it ever does, it will about 3 1/2 weeks (that's nearly a month) since the day I ordered it. Hmmm... won't be ordering ANYTHING from them again regardless of price or discounts.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
DISASTER. And when shoes come in wrong sizes and clothes come that aren't finished you can't return so do not waste your money! This is a scam.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
So far I have not received my second purchase, but with the First, I had no problem. I will write about my experience.
I just receive my clothes,. One is bad quality. One is wrong size, I order size 4, and I received 4XL. 4XL 4 XL. That's great! Who can wear it. This company just want get your money, I should read reviews before I order, hard lessons for me. Please don't waste your money.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I discovered the store three months ago, i made first order and it arrived very fast, with the second order I was not so lucky it took me 3 weeks
Read the four and five star reviews. They are obviously not genuine, but written by the company. The English is blatantly written by a Chinese/ Asian.
The quality of goods is abysmal, the returns policy non existent, delivery is haphazard. All together a very forgettable experience that I will not repeat!
They should not be allowed to trade, full stop!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Customer Service is AWFUL! Made in China
I will never ever order from these people again and suggest that you don't either.
Save some money, time and frustration.
No tags, the wrong size, large enough to fit my entire family.
Do not order from these crooks. The quality is ridiculously poor and plastic type materials.
When it arrived, it was nothing like the dress they advertised.
What a mistake because the products are terrible quality
ITEM is NOT as described. Material flammable awful... awful... awful...
What JustFashion is doing is illegal, customer should be able to return items purchased
For what ever reason.
They offered a 15% refund to keep the items.
Then they said they could give me a 20% refund, LIES!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.