The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
This is an extraordinary neighborhood boutique. I adored the blend of home and design things. It's a decent spot to stop in for an extraordinary blessing (or a touch of something for yourself)!
Extremely pleasant individuals, I'm here with another person, however you're getting 5 stars for being affable :)
Loved this place! I found really nice pieces; affordable and high quality. I get compliments on them all the time. Looking forward to my next visit to Nashville, I'll make sure to make it to this store!
They helped me picked my prom dress from nothing to a marvelous blue dress. Their client association is the best I've whenever experienced, would recommend to everyone
Mind boggling assurance and kindhearted obliging staff. This is one of the best service that I have ever seen.
Got a splendid new coat to see into the Summer, by virtue of Sharon for being so valuable. I would have endeavored to find the best possible thing without her.
They were discovered in their things and had all the time on the planet for us despite how the store was included. In the event that your searching for a prom dress they are definately worth a visit.
Shocking assurance of dresses, colleagues were enthusiastic and satisfying, my little girl discovered her ideal dress and the after association was radiant too. Thank you
In all respects charming staff, amazing association and awesome dresses. Everything thought about a shocking data, I would propose. Appreciative to you
Real extraordinary customer organization, staff are persistently anxious to help in shoes (despite the way that people are pigs, I know there house must be destroyed. The couldn't mind less, how troubling! Anywho, amazing game plans, constantly shop till I wanna drop. Love this store!
Great selection of clothing. Good customer service. Overall, it's pretty good. Their customer services just wow and their stuff are very friendly. I definitely recommend them.
My purchase took a long time, even though the clothes are nice, but the size is smaller than what they indicate
Staff were amazing. The store smells great. Even the music is lovely. Could not ask for more out of a shopping experience.
I loved it. although the cloth is a little thin. but even so it is seen that it is of good quality, thank you
These people are not helpful at all. The the clothes are very cheap and ugly don't look nothing like the clothes on the internet I am so happy with these people I've been trying to return some dresses I purchase and they refused to give me the address
I wrote that I put my first order through JFN and that it will the last. I ordered 4 items, 3 arrives. But oh, tha material, the cut, the lenght and those pants! Horrible! Do not purchase from them! It is terrible but the clothes look really nice on the pictures. I lost money and hope you won't!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
We apologize for the inconvenience.
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
Could you please tell us your order number so that we can check it for you?