JustFashionNow

I purchased $75 worth of clothes. I followed the size chart that is on their web site. On a couple of items I actually purchased the next size up as I wanted the shirts to hang a bit.

What I received was 6 items that were ALL at least two sizes too small. Three items I could not even get on. When I contacted the company, the refused to either exchange for a larger size or issue a refund. I explained that this was their fault. Either their size chart is wrong or the items were cut/sewn too small. I sent photos of the clothing I wear every day showing me wearing them and the tags for sizes and then the "same size" clothes they sent me that would not even go on.

This company said the items were final sale items and refused to do anything. They did admit their size chart is based on Chinese sizing not American. I have $75 worth of clothing can't wear!

DO NOT BUY from this company, they are a rip off. The quality of the clothing was questionable.

I ordered two dresses just to see if I would get what I ordered. Its cheap, but shipping is pricey. Took a couple of weeks to get them. BUT neither of the dresses look like the pictures, both way too big. These good/great reviews are false!

The clothing is nice and affordable, but the sizing isn't always correct on the sizing chart and you cannot exchange products. They allow you to return an item, but make you pay for all shipping cost which they say is very expensive, so they offer to give you 15% cash back- which is nothing. So now, I will have to take the dresses to an alteration shop so they can be taken in. Or - I could sell them online and get the full price of the item back? Huh.

When I made my initial purchase your site would not let me buy another item. Then it allowed me to add a few more items to my cart but at the end it would not allow me to purchase. Your chat people are morons. Sorry to say they can't read. I am pleased that you did follow up and ask why I didn't purchase what was in my cart. Then your site allowed me to purchase my items. I hope your merchandise is good.
Well I got the articles and no one told me I had to return them to China

I bought shoes here but unfortunately they did not arrive, I contacted the delivery courier, but to no avail and no luck, so I contacted the store. They were very quick with their response. Then I received an email informing me that my shoes had been re-shipped as replacement. I was amazed and impressed! I was not expecting a replacement, I was only reporting the loss of the item. Anyway, I am very happy and very grateful, your customer service has exceeded my expectations and your delivery is also very fast. I would definitely buy them online here again! Thanks again :)

Hello. After purchasing one item, a note flashed up saying "continue shopping", which I did, and added another item, but it was not included in my first shop and I am paying for shipping again.

I received a response to my complaint very quickly and was pleased to have been told that I would a receive a shipping refund on my second item. This has been actioned, thank you.

My order took many weeks to arrive. I thought it had probably been lost, but it finally showed up in about a month. Everything was much smaller than described, however, so I tried to return it. To my shock, it was all from China and returns were definitely discouraged. I finally ended up accepting about $4 back on my much more expensive purchase, which I have yet to receive.

Hello. Shopping so far on-line was very smooth, although the full experience will be the correct items that I purchased and sadly they different from the advertised look and there for I requested a return. Then I was sent an email offering 40% refund to avoid the hefty price of the items and I am okay with that, although I have not received the refund amount in my account but I do have a copy of the refund, receipt please help. Thank you

Not all things are as they seem. I very much dislike fabric that is susceptible to static cling. MOST of these items are, "cotton blend" but it feels more like a nylon. The fabric swishes when you move, it clings, and I'm sorry, but I don't like it. Having said all that, the "cotton" items are really comfortable and fashionable, just check the material before you buy. I LOVE the shoes I bought and the belt is great too.

One of my nieces loved my clothes from this website and already bought for her. The material of my new dress is very good and much more affordable than in any other online store. Sorry for the negative experience I posted, now I understand that because of the pandemic everything tends to take a little longer than normal, but this website is a reliable and affordable place and has beautiful things for all the girls. Thank you, and now I will ask for more for my family. You have a good day

Just Fashion is a disgrace, they should be embarrassed by their lack of customer service. I have sent 4 emails to them and they have not bothered to reply to one. They continue to ignore my emails and their deliveries are very very slow - their promise of no delivery fee over $99 is false, they still charge you. There are plenty of other online stores to chose from that deliver a much better customer service experience and may actually reply to your emails.

Website was easy to navigate, selection was good as far as style, price, and availability.

However, I think people should stop manufacturing clothes made from plastic materials (which use fossil fuels such as oil.)

I live in a warm climate (as does much of the world population), and plastic-based clothing holds in heat and the resulting excessive (and uncomfortable) perspiration.

I much prefer cotton (or bamboo.) Skin needs to breathe. (And the world needs to stop consuming fossil fuels.)

No confirmation of my ordered was received, making me suspect that it was a bogus website. Delivery was rapid; however, some patterns were not as pictured, all sizes were not correct, material was not always as described. I will keep 4 of the 8 items, although 1 of those must be altered to fit. It's not worth it to try to return the other items: they will go directly to charity.