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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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This company is a scam. Clothes do not fot, are of poor quality and cannot be returned to a US location. A total ripoff!
I have been trying to return some items that I gat a few months ago and no one can
Find my order to let me return. Invoice #HBPT*******. 509. Joyfornice Design
Thanks
I have been trying to return some items that I gat a few months ago and no one can
Find my order to let me return. Invoice #HBPT00448582. 509. Joyfornice Design
Thanks
Easy to get around the site. So many items that I want, just not all at one time!
Easy to get around the site. So many items that I want, just not all at one time!
Ordered two items. One didn't fit and I did not like the fabric in the other. Since the return would go to China it would cost me more than the items were worth. They offered me to just keep the items and refund me 15%.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you are not satisfied with the current solution. We stay always at your service.
The style of this dress is really cute--unfortunately it should be lined. You can see right through it and that makes it unwearable without a slip. That defeats the whole point of a summer dress!
Super simple and efficient. Nice style. Shipping cost too high!
The soles came off when took the shoes off. This is not what happens on a daily basis when I take off my shoes.
Had exactly what I was looking for and the right price.
Had exactly what I was looking for and the right price.
I was very sad because the color of the clothe I ordered was not the color y received it.
There are different resolutions and contrasts on each computer, so it's possible that colors, especially neon tones, are slightly different in what you see on your screen.
We are sorry for this inconvenience. Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
I really love all clothing you offer
Thanks
Expectation - Hope fabrics good quality, look nice on site, will review on receipt of order of 5 dresses
Minimal cotton content 1% if any, feels like cheap nylon
One dress somewhat different from picture, others okay
Service good, shipping very slow, good contact from company throughout, would not order again
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Sorry that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Hope fabrics good quality, look nice on site, will review on receipt of order
I enjoyed the experience a lot because of the clothing choices, the service, the ease of shopping online, so many colors and styles that suited me. The photos enhanced and complimented each of the items offered. Everything I chose were in my size and price range also. It was fun!
Pretty random shipping and delivery, but that's ok. Don't really know if I received everything in this order because I have placed multiple orders and don't remember what was in each order.
Pretty random shipping and delivery, but that's ok
Love the prices. It is hard to say why I shopped with you. I like what I saw
Using the size guide each time tops ordered were 5X and they were actually about a medium with a 5X tag. I am a 2X in Canada and would expect to go up one or two size(s) due to the Asian sizing. The selection for Plus Women is also shrinking. Plus sizing must include roomier backs and arms.
The fabric was not what I expected. It would be better if you indicated that these were cotton blends and that the pattern is printed, not woven. The one long-sleeved dress the sleeves were too tight on the arm.
Please check product's detail page to find out material information. Don't hesitate to contact us by email or chat if you are not sure about the material shown online. We stay always at your service.
I'll wait to see the textile quality
The dresses were made in poor quality it wasn't made evenly the pockets hung down too low and the size didn't fit very well only one of the dresses was made nicely and that was the gray dress that looks green,
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
I don't like the high shipping price, takes away from the good deal on the dresses
Love the last dress ordered but ordered it in blue and received a purple dress. Wasn't worth the time to return but hoping the white and white and blue dress ordered this time are the right colors
Love the last dress ordered but ordered it in blue and received a purple dress. Wasn't worth the time to return but hoping the white and white and blue dress ordered this time are the right colors
Fun and easy to work with! Love the selection and the price is right too!
Thank you for helping me, I love your dresses and accessories. My last order has already arrived at my house, I thank you for your service and fast shipping.
Your orders take much longer to arrive than other catalogues.
Thank you for your purchase!
Please note we do not use standard US size. Every item has its own size chart.
We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.
"Size Guide" with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.
I have had to put my information in three times before it was approved! It. Was MOST ANNOYING.
Tops are pretty but sizes are a little small in fit. Also takes too long to receive order.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Thanks for your comment, we welcome and appreciate all suggestions to improve our products and services. Please don't hesitate to contact us by email or chat if you have got any question.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
We are sorry for this inconvenience. Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.