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JustFashionNow

How would you rate JustFashionNow?
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New Mexico
1 review
0 helpful votes
Follow Cynthia V.
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Prices are competitive; quality is good BUT if you do have the need to return, beware that your package came from and needs to be returned to CHINA. You are responsible for return fees so they can get costly for out of the country returns because of customs fees, etc. Just Fashion Now knows this so when you request a return shipping label, they offer to refund you 15% of the cost of the returned items instead of sending them back. I ordered 5 items - 4 received; 2 of which are too big and I need to return. Those two items costed me about $80.00 - I will be refunded under $10.00. I don't know the exact cost to return to China, but I can tell you that my boss ordered 3 dresses (to wear to a wedding and couldn't decide which so she ordered the 3 she liked returning what she didn't keep if anything). The items were shipped from the UK. The 3 dresses cost $1,000.00. I had to fill out out all kinds of forms on Fedex, including customs forms, all at a cost of OVER $400 TO RETURN THE DRESSES. Knowing that I was scared to go forward with requesting the return label and decided to cut my losses. Needless to say, had I known I was ordering from China, I would have probably not ordered. So this applies to any online ordering, PLEASE find out where your items are shipping from BEFORE your place an order in case they need to be returned.

No where on the receipt does it say shipping out of the country, all it says is customer is responsible for return shipping costs.

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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The order I made in this online clothing store arrived on time, I could see its status at all times, and when my dress arrived I was delighted, the color, the fabric for me was perfect.

Date of experience: February 27, 2021
Texas
1 review
1 helpful vote
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I just really like their product and its quality. The fast shipping of the clothing the quality is awsome and the bags are very cute! Customer assistance is great!

Date of experience: February 3, 2018
Colorado
2 reviews
0 helpful votes
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Cheap a** quality
May 2, 2021
Updated review

The material sucks and the sizes are screwy. Everything is from China, big red flag! In China, an American 2x is actually an American Large. All cheap polyester material.

Date of experience: May 2, 2021

Fun to see such a variety
April 2, 2021
Previous review

Fun to see such a variety.

Date of experience: April 2, 2021
Australia
1 review
0 helpful votes
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Satisfaction review
February 11, 2022
Updated review

Could have been better. I couldn't find the top featured in recent catalogue
The items I ordered were not good quality.
Looked much better in the catalogue than they were in 'real life.'

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

We suggest that you can contact our customer service for help is you have any issue when ordering so that we can check and fix the issue at once.

Sorry that you are not satisfied with the items. If you need to return, you can contact our customer service for the refund instructions.

Return Policy: All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date. For more details of the return policy, you can checkn on https://www.justfashionnow.com/information/Returns

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Could have been better
January 11, 2022
Previous review

Could have been better. I couldn't find the top featured in recent catalogue INFASHION page 22. A plaid tunic I really liked

Date of experience: December 12, 2021
GB
1 review
0 helpful votes
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Pretty
September 15, 2019

I got some shoes and dresses there and they are pretty, the prices are really competitive, and the quality is ok, i use them to run errands and i feel comfortabl

Date of experience: September 14, 2019
Florida
1 review
0 helpful votes
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Not impressed still have not got all of ordet
April 29, 2023

Good variety of items however still waiting for my items cancelled out of stock tried to replacement have not heard anything. Still waiting for 3rd item.

Date of experience: April 29, 2023
Australia
1 review
0 helpful votes
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Tops
October 21, 2021
Updated review

The tops i ordered looked nice but one if the tops sewing quality was very bad, they were not hemed around the sleeves and the thread was very poor quality.

Date of experience: October 21, 2021

Great Range of clothing
October 18, 2021
Previous review

Great Range of clothing.

Date of experience: October 18, 2021
Tennessee
1 review
0 helpful votes
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Not as shown
May 24, 2022

Item is not as nice as it appeared online. Quality is not very good. I want to return the item, but received message that I would have to return it to CHINA! That is rediculous!

Date of experience: May 24, 2022
Florida
1 review
0 helpful votes
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Disappointed
October 25, 2023
Updated review

The dress, the blazer and the sandals were not like the picture on the media. The shirts were ok and I am satisfied with them, but the resto was a total disappointment. Thank you.

Date of experience: October 18, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the product quality.

The photos and feedback you sent by email have been reported to concerned department and it attracted high rank attention. We believe that our company will make better progress due to valuable customers like you.

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

Your feedback is important to us, and we would like to assure you that we will take steps to address this issue in our production process.

If you need additional assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regard,
Louisa
JUSTFASHIONNOW


It was easy, I hope the products are so prety are they...
September 14, 2023
Previous review

It was easy, I hope the products are so prety are they are in the internet.

Date of experience: September 14, 2023
Canada
1 review
1 helpful vote
Follow Vanessa B.
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This is by far the worst online site scam ever! This is by far the worst 140,00 $ CA I ever spent!
I ordered 7 pieces of clothes (long sleeves cardigans, sweatshirts, hoodie) and 1 pillow case.
ALL of the 7 clothes are EXTREMELY cheap. First you think it is low-priced and you feel like buying. Then, you realize nothing that was delivered to you can actually be worn. Not one item is like presented on their website photos- This is horrendous false representation: the cuts are not the same at all/not the same look whatsoever, the materials are such bad quality (the hoodie was literally falling apart as I was pulling it out of the delivery bag) and the colours are faded and not even the same as what you ordered. I didn't know clothes could be such bad quality!

They told me they could reimburse me if I ship back the items to China and the items are in good condition when they verify them. Sounded like a fair deal to pay a little to ship it but be reimbursed the full amount. Foolish I was when Canada Post told me it would cost at least 160,00$ CA to ship it back and probably get it confiscated at the China borders because of Covid. That would make no sense to pay more than I already paid to get it shipped from Canada to China so now I am stuck with it. I resent an email to their customer service and you may guess their response.!
What I learn from this: It is worth paying a little bit more and NOT from China to get "wearable" clothes because the ones they sell are atrocious in real life. Beware of "free shipping" and do not trust the quality of their online pictures, this is where the scam lies!

Date of experience: November 15, 2020
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.

Illinois
1 review
0 helpful votes
Follow Pamela L.
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Nice dresses but need to be dry cleaned
July 10, 2021
Updated review

Love the last dress ordered but ordered it in blue and received a purple dress. Wasn't worth the time to return but hoping the white and white and blue dress ordered this time are the right colors

Date of experience: July 10, 2021

Love the last dress ordered but ordered it in blue...
June 10, 2021
Previous review

Love the last dress ordered but ordered it in blue and received a purple dress. Wasn't worth the time to return but hoping the white and white and blue dress ordered this time are the right colors

Date of experience: June 10, 2021
Delaware
1 review
0 helpful votes
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Sandals
April 1, 2021
Updated review

I like thedesign of the shoes, but the size is not correct to what I ordered. They are several size to small. I afraid that the other shoes I order are going to be to small as well.

Date of experience: April 1, 2021
aff j. JustFashionNow Rep
over a year old

Thank you for your shopping.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.


Nice selection
March 18, 2021
Previous review

Nice selection

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Shoes and tops.
July 18, 2021
Updated review

Articles arrived. The soles of the shoes are of hard plastic and too slippery to walk on mall floors. One top was fine. The other top was tooo big on the shoulders and too tight on the hips.

Date of experience: July 18, 2021

It was fine
June 18, 2021
Previous review

It was fine. Shall see when the articles arrive.

Date of experience: June 18, 2021
Georgia
3 reviews
0 helpful votes
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Took longer than supposed to for delivery.
May 7, 2021
Updated review

Received a call from my credit card company saying my card was 'compromised'. It wasn't. It was me using it. Had to use another card to get my order thru.

Date of experience: May 7, 2021

Received a call from my credit card company saying...
April 7, 2021
Previous review

Received a call from my credit card company saying my card was 'compromised'. It wasn't. It was me using it. Had to use another card to get my order thru.

Date of experience: April 7, 2021
California
1 review
0 helpful votes
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Problem
November 29, 2022
Updated review

I order two different sweaters but received two of the same. I do like the one I got but was dissapointed that I didn't get the other one. Any suggestions..

Date of experience: November 29, 2022

Nice things
October 27, 2022
Previous review

Nice things.

Date of experience: October 27, 2022

First time very easy
October 24, 2022
Previous review

First time very easy

Date of experience: October 24, 2022
Oklahoma
2 reviews
0 helpful votes
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Beautiful
April 1, 2021
Updated review

The dresses fit perfectly except the arms. The arms are too tight. Between the elbow and shoulder needs to be relaxed to allow for the extra skin, definitely for the 2X + sizes.

Date of experience: April 1, 2021

Fun fun fun!
March 11, 2021
Previous review

Fun fun fun!

Date of experience: March 11, 2021
Florida
1 review
0 helpful votes
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I had no experience with JustFashionNnow before. I regret that I ordered that item.
But I am sure, that I will not order nothing from that company again>

Date of experience: February 10, 2022
Miss W. JustFashionNow Rep
over a year old

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

And sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


NO EXPERIENCE
January 11, 2022
Previous review

NO EXPERIENCE

Date of experience: January 11, 2022
Slovakia
1 review
0 helpful votes
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Very nice design
September 6, 2019

The dress I bought here is well made, very nice design, it arrived a short time ago, the material is soft and durable, I am satisfied, I will buy again to verify and recommend it

Date of experience: September 4, 2019
Texas
1 review
1 helpful vote
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Never Again
July 21, 2020

The shoes I got don't look nothing like what I thought I was ordering them it took a month for them to come in an then they look like this smh this site is crazy!

Date of experience: July 21, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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