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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very frustrating web site. Shipping prices need to be shown before checkout. Search also needs to be expanded-search for 'cat tops" should bring up all tops that have cats on them.
Pleased with the product. Not so much with the lengthy delivery
Dear customer,
You can refer to the shipping time that states on our website before you placed order.
Total time = processing time + shipping time
Order Processing: 4-7 Business Days.
For more details of the delivery, you can check here: https://www.justfashionnow.com/information/Delivery
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Gee wrong size? Too bad, forget shipping it back. The cost to ship back to China was insane.
Dear customer,
Sorry that you are not satisfied with our product. It would be helpful that you can send us some pictures of the wrong size to our customer service so that we can check as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Took way too long to deliver! Xmas was long gone by the time I got this top.
Dear customer,
Total time = processing time + shipping time
Order Processing: 4-7 Business Days.
For more details of the delivery, you can check here: https://www.justfashionnow.com/information/Delivery
The delivered date bases on the real shipping situation.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I returned 2 items in which I was not happy with and I'm waiting for a response as to when I will receive a credit?
Dear customer,
Per checked, you have not submit the return request on our website before, and we found that you return the items directly without our confirmation. Please note the address on the package is not our return address. For more details of our return policy please check on https://www.justfashionnow.com/information/Returns
If you return the address to the wrong address, we will not receive your package.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I tried to make changes on my order and it was not successful
I loved the look of everything on the site. But, the shirts I ordered where NOT true to size at all.
Took a long time and I need one more shirt, I received the shirt, now what?
Dear customer,
Sorry that you are not satisfed with the items. Per checked, most item you ordered in this order are in size S, and we sent the size your ordered. You can also check your order record.
If you need to return the item, you can contact our customer service for the return instructions.
Or you can find more details of our return policy on https://www.justfashionnow.com/information/Returns
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Took a long time and I need one more shirt
I love the tops but they are no good to mr because they were too big. I waited to hear and ran out of time to send back. So I ended up jeeping them. But I still don't have what I wanted and just have 3 tops I won't wear.
It took way longer to receive. I purchased for specific event and it came after that.
Dear customer,
Sorry that you are note satisfied with our products.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our products and service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Other items kept popping up as I was scrolling. Otherwise looking forward to receiving my order in hopes that it's good quality.
Took almost a month to get my order. Extremely poor quality of all items received. Tried to return and I have to pay return shipping to China and custom fees. Will never order again from this horrible company.
Dear customer,
Sorry that you are not satisfied with our producsts. It would be helpful that if you can provide your order number to us so that we can check the related issue as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Ordering is easy but it really does come from China. Material so so. I'm long waisted so I ordered a large. The length is OK, but a little big on top.
Dear customer,
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The dress in your advertised pictures looks soft and flowing and feminine. It is heavy material, not at all soft and feminine and more like a house dress than the dress I ordered to wear on Christmas Day. The butterfly top is the same heavy material and is badly sewn with an unattractive gathering around the neck and it looks old fashioned.
Dear customer,
Sorry that you are not satisfied with the items. If you need to return the items, you can contact our customer service for the return instructions.
For more details of our return policy, you can check on https://www.justfashionnow.com/information/Returns
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Did not state if Canadian or US funds.
Attractive fashion.
Not happy with fabric. Expensive to return items.
Awaiting 15 percent discount instead of returning items.
I really like the prices of the clothes in this online boutique, also the clothes are great, you have to look carefully at the website, if you do, you may find some treasures!
I'm very pleased with the shirt. Love the colors & design & fabric weight. Shipping charge seems high but with the discount on product it is acceptable. Shipping time is longer than I desire so plan ahead that you'll have to be patient.
Third order Took almost 1 month. Quality declining.
Dear customer,
Sorry that you are not satisfied with the item received. If you need to return the item, you can contact our customer service for the return instructions.
Or you can find more details of our return policy on https://www.justfashionnow.com/information/Returns
And sorry that we do not support phone service at this moment. You can contact us by sending email to us or by online chat. You can contact us to check the order status anytime.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Absolutely love your clothing. Not so happy about delivery. Worries me.
Good. One blouse was a bit small, other one fit perfectly. They were both the same size.
The site moved along well, except for a few bumps in the road. Had to go to a few steps to get back to my spot. The prices are great, and I look forward to getting everything!
Well, after 3+ weeks I got my order. The plastic gray outer package had about a 6 inch slit up one side. Almost everything was inside except for the ring which I was especially looking forward to getting. A couple of the dresses fit too small, smaller than they should have been. And they all seem short-waisted almost empire waist dresses.
Still, the clothes are beautiful, and the prices are great, so I may just stick to the jewelry for now.
Dear customer,
Sometimes the ring might in the pocket of your clothes. You can double check first.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The site moved along well, except for a few bumps in the road. Had to go to a few steps to get back to my spot. The prices are great, and I look forward to getting everything!
Items hard to return to on website. I'd like to be able to compare my choices.It took about a month to get my order. Had I know before I ordered how long it would take, I would have planned differently
Dear customer,
Sorry for the delay issue. Due to surging customer demand, some items may can not be sent our in time. We will keep rushing the item and will send it out asap.
For the return, you can contact our customer service for the return instructions, and for more details of the return policy, you can check on https://www.justfashionnow.com/information/Returns
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We suggest that you can contact our customer service for help is you have any issue when ordering so that we can check and fix the issue at once.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com