JUSTFAB UK has a consumer rating of 1.53 stars from 232 reviews indicating that most consumers are generally dissatisfied with their purchases. JUSTFAB UK also ranks 46th among Subscription Shopping sites. The most common issues with JUSTFAB UK are around customer service, which is not as good as expected by some customers.
I just want to say that I ordered 2 pair of shoes checked out as a member and became a VIP. I panicked as I did not want to pay £35 each month and instantly emailed. I called them when they opened and they were brilliant, they cancelled my membership and also did not affect my order I already placed. So if anyone has any problems all you need to do is call them and they are happy to cancel they then send you an email confirming your no longer a VIP member. Hope this helps. It took me 2 minutes to get cancelled.See positive reviews
Despite cancelling my 'membership' - JustFab have continued to take £35 from my account for a year saying I have no proof of cancellation. I purchased one pair of cheap shoes from them without realising I was being scammed for card details. Customer service is appalling. NEVER use this company unless you have money to burn. They have left me in tears.See critical reviews
Tip for consumers: Do NOT use this site - it is a con and once they have your card details - they continue to take monthly payments without notifying you. If you don't purchase anything from them that month, they charge you £35. Absolutely horrific experience.
no. Just buy a shoe with it and remember to always skip before the 7th of the following month.
Omg that's terrible - I actually emailed them as didn't find a number - telling them I wish to cancel my so called membership immediately and to refund me the money and that I had informed the bank and PayPal that no more transactions will be coming from me. Also if you have paid with PayPal - THEY will refund it - cancel and block any more transactions to justfab. I also told them I would be contacting watchdog about them and I have - the more people to contact watchdog will mean it will be covered nationwide and hopefully closing down these con artists - good luck in getting your money back - advertise the fact that it cost you £169 for the telephone call
PayPal will block all other payment and will get u a refund don't let this site rip you of any longer if u don't have PayPal call your bank and hey will help you get refund of this fraudulent company and back future payments watch dog or some other consumer rights should be looking at this company they are clearly ripping innocent customer of
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