JUSTFAB UK has a consumer rating of 1.21 stars from 225 reviews indicating that most consumers are generally dissatisfied with their purchases. JUSTFAB UK also ranks 43rd among Subscription Shopping sites. The most common issues with JUSTFAB UK are around customer service, which is not as good as expected by some customers.
I ordered a pair of boots and paid via debit card then they have taken £35 a month out of my account which i only found out about after it happening numerous times it says i have 2 VIP member credits but won't let me use them does anyone know how i can possibly get my money back from them i suffer severe anxiety issues and this has made me so poorly does anyone know what i can do please thanks In advanceSee positive reviews
I have bought a pair of shoes from them once but i didn't realise that after buying, you will be automatically sign up for monthly shopping fee of £35 so they will take that money out your bank account even if you don't buy anything, unless you skip the month. Then i decided to cancel! But that did not happen at all and i still have to keep skipping each month so they wont take the money from my bank. The reason why my account wasnt cancel because the person who i spoke to on the phone was forcing me to keep my account with them and kept telling me to keep it for 3 months and see first even after telling him 100 times to please just cancel it. The guy just did not cancel at all. Very unhelpful and unprofessional! Worse i have ever dealt with and worse shopping site ever! Its a complete SCAM! I have a friend who did manage to cancel her account after trying to contact them couple of times. Cancelling it is so difficult even after her account was cancelled, they decided to still keep taking money from her bank so they basically did not do anything! They don't care so please AVOID shopping on this website!!!See critical reviews
Tip for consumers: Do NOT use this site - it is a con and once they have your card details - they continue to take monthly payments without notifying you. If you don't purchase anything from them that month, they charge you £35. Absolutely horrific experience.
Tip for consumers: Do not use
no. Just buy a shoe with it and remember to always skip before the 7th of the following month.
PayPal will block all other payment and will get u a refund don't let this site rip you of any longer if u don't have PayPal call your bank and hey will help you get refund of this fraudulent company and back future payments watch dog or some other consumer rights should be looking at this company they are clearly ripping innocent customer of
If you use your mobile phone to call them then it will cost you heaps more than on a landline and even a landline call will be extortionate! They do not accept cancellations by email, so you do actually have to call for both cancelling your membership and to apply for a refund. I have tried claiming a refund for a couple of unwanted transactions but told me that they were unable to generate cash back from "JustFab credits"... Getting a refund for your call to the customer service department would mean that you'd have to provide proof by sending them a copy of your phone bill and explaining what happened. I hope you get it back! X
Welcome, Fabshionistas! Since you?۪re here, you probably already know a bit about us. We?۪re all about reimagining fashion to bring you amazing styles at a value you can?۪t resist. Think of us as your online personal shopper! With this page, we wan...
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