From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Great service and great prices would buy more stuff from them when needed
Not a mechanic so exactly which parts I needed names I wasn't sure. One of the parts I looked at had a nice little diagram that helped me figure it out. Parts arrived quickly and seem to be good quality
Good variety of parts and manufacturers, like the fitment checker
Great! Everytime im satisfied. I love the products. Will use again.
QUICK TO SHIP! VERY Satisfied. J&P had exactly what I needed and it was just as EASY TO PURCHASE AS MY DEFAULT JUNGLE WEBSITE
1st time online purchase, pleased with the professionalism shown, especially with purchase communication.
Easy to find parts if you can't find it on website just call them the parts guys are great
Bought front and rear tires for my 2015 HD Ultra Limited. Very happy with the service I received from J P cycles. Fast delivery and quality products.
Great prices, fast and friendly service
Parts came in and were very well packaged. Had instructions as well
The description didn't say that I needed different bolts for the risers I purchased. Now, the riser is ruined.
While I am disappointed with the poor selection of options and brands, I was satisfied that you had the product in stock. There are a variety of places that sell the same product at a considerable savings, but they were all sold out.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Convenient easy as 123 would do it again would refer friends and family
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Very satisfied with my items. Both fit great no issues. Look and function perfectly.
Was easy finding what I was looking for
Slow delivery and part ordered was not the part I chose From the selections online.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
Tried to get the chrome and gold insert plate but it wouldn't let me
As American as a hot dog as smooth as my bald head as sweet as cherry pie as warm as a louisiana afternoon
Easy to order and fits great. Super easy to install. Price was awesome.
Consistent on time and quality parts for hard to find items.
All parameters from buying to shipping were outstanding! No problems anywhere in the process!
I purchased new tires, when they came in the DOT Date Code says they were from 2023. This is 2025 so why did I buy from J&P, because I thought you guys were on top of your game. If I'm looking for new old tires I'll buy from eBay! Not a happy customer.
Had to talk to one of your reps, very knowledgeable helped me out very satisfied
Good parts they carried exact match parts for my bike. So far great place to get parts and get back on the road
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!