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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I love this site. They always have whatever I am looking for. Prices are great and the rpm membership is awesome. Thanks for the 2 day shipping as well.
Always great and 2 day shipping is an awesome perk
Found the items that I need for a good price. Was shipped and received quickly, but the packaging job was sadly inadequate. I had a motorcycle battery, a quart of cleaner, and a replacement set of grips. There were just 2 strips of air pillows in the box, and due to rough handling, they were all popped and useless. The battery box had come unsealed with its contents floating loosely, and the packaging for the grips was damaged, but fortunately the grips had not been damaged. Better care needs to be taken when heavy items are in the same box - I was lucky that my items were not broken or lost.
I received this a day before a major rainstorm hit. It did a great job staying on the bike due to high winds and kept the bike dry. Thank you for making a great cover!
Hoping these tube caps with EZ fill screws will make changing the fork oil that much easier. Honestly, putting the tube caps back on under spring pressure wasn't that bad on the Sporty, but one did give me a hard time with catching the threads on reinstall. You need to be sure you're not cross threading. Going forward as long as no work is needed on fork internals then you can open the fill screws, let air in to help with the lower drain port, then reseal drain and fill. No dealing with the spring. Just may be standard on all my bikes going forward...
I've been doing business with J&P cycles since the days of paper catalogs. Always as promised and always on time. Super easy to do business with.
They've never flooded me with emails or unsolicited offers / surveys. I hope THIS isn't a change in that tide.
Always quick and easy to find what you need when doing business with J&P Cycles
Ordered upgrades for 94 Springer and 07 Road King. Winters in Alaska are long and dark, this will help pass the time until riding season comes back around
JP Cycles has not left me hanging, again. Great selection of parts at a competitive price!
My husband has a bad back, and doesn't ride his Harley very often due to the pain caused, so I bought him the Saddleman Roadsofa to help alleviate the stress on his back so he could get back to riding. He absolutely loves it!
J&P had the right part for my bike in stock, shipped the next day, received 2 days later. Highly recommend J&P for their accuracy for fitment.
Parts have been correct for my bike and shipping has been on time
Excellent leather and insulation perfect for cold weather and easy to break in as gear. I can't wait till I actually get to use it when riding...
Please teach your employees how to package product so it makes it to the customer in one piece and just like it was when it left the warehouse.
I install the new module to replace original IEM part. I had to do some minor modification to the receptacle in order for it to fit. So far it works on all modes.
I was searching for a low profile seat for my Heritage Softail Classic. The bike is 30 years old. I went to J&P's online catalog and by putting the make, model and year in I was able to find just what I needed. I selected the Butcrack seat by Danny Gray named for the ridge design that comes down the middle of the seat. I was able to get a full description of the seat complete with pictures and customer reviews. I got the seat within 3 days of my order. The seat arrived on a Tuesday while I was at work. I put the seat on right away after getting home. I could hardly wait for the weekend to try it out on the road. It was great and moved me both forward an inch and almost two inches lower to the ground. At 5"0 tall i am probably one of the shortest Harley riders out on the road. With the combination of this seat and having had the bike lowered when I got it i can now flat foot this bike. It feels lower than a Softail Slim S I recently had. The 1995 Heritage was left to me by a friend who passed in 2021 just before Thanksgiving.He purchased the bike brand new in 1995. He put 30,000 miles on the bike and then parked it in his living room where it sat for nine years. He was 6"1 and had picked up a RoadKing to ride on our long trips. I always loved the look of the Heritage though and told him that if I got it that I would ride it. The summer can't come soon enough. I have just retired and am ready to hit the road again. We had planned a trip to British Columbia but he was not able to ride the last four years he was alive. The bike is ready and so am I so lookout BC here I come and thanks to Danny Gray and J&P's I'm thinking that I will be riding the Heritage on this trip.
Came in fit great but does not plug in you need a t tap harness with it does not come with you even tell you thats what you need to make it work
Ordered online and it was delivered quickly, the chrome is beautiful and the brake pedal is solid.with a grease fitting, installs easily. Videos online will show you how.
I noticed my HD short radio antenna, on the trunk, had become worn and was thinking of replacing it.
Got a hogworks stubby that works fine for my needs for half the price.
Always find something I want, even when I wasn't looking for anything.
The item I ordered was, guessing lost in mail week after it was supposed to be delivered, I called and said I didn't get it, they didn't ask question:, just sent another. Week later I received it, another week later got another so I sent it back.
So I'll be doing ng more shopping on site
The item I ordered was, guessing lost in mail week after it was supposed to be delivered, I called and said I didn't get it, they didn't ask question:, just sent another. Week later I received it, another week later got another so I sent it back.
So I'll be doing ng more shopping on site
I always buy my products from J&P because I feel they have the best customer service reps if I have any concerns or questions, which as it turns out, I usually do. I also receive my orders really quick, couple days.
Easily found what I was searching for.
Received a part for a different bike, a Softail vs. Wide Glide. The connection was different; made it work. All the packaging had been thrown out etc.
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Received a part for a different bike, a Softail vs. Wide Glide. The connection was different; made it work. All the packaging had been thrown out etc.
I received the part I ordered damaged. I reached out to J&P and they began the return and replace process that day. I mailed the damaged part back and my replacement was shipped out the following day.
I received the part I ordered damaged. I reached out to J&P and they began the return and replace process that day. I mailed the damaged part back and my replacement was shipped out the following day.
I ordered these floor boards from J&P cycles and got them in a week. They are very very nice and came packaged right, no marks or scratches anywhere. The price was very competitive also. I've used J&P for 20 plus years and will continue to do so.
I ordered these floor boards from J&P cycles and got them in a week. They are very very nice and came packaged right, no marks or scratches anywhere. The price was very competitive also. I've used J&P for 20 plus years and will continue to do so.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!