business logo of J&P Cycles

J&P Cycles

Overview

J&P Cycles has a rating of 4.7 stars from 14,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery and timely manner. J&P Cycles ranks 1st among Motorcycle Parts sites.

service
1,825
value
78
shipping
84
returns
53
quality
13,738
This company responds to reviews on average within 8 days

Instant Feedback

49,408 reviews
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star
Indiana
1 review
0 helpful votes
Follow Dale B.
Unfollow Dale B.
Send Message
Share Review
Report Review

One stop shoppin!
April 25, 2025
Updated review

The parts and products are always great quality and customer service is great they will go the extra mile if a problem comes up and always orders arrive on time and a day earlier is the norm. Thank you!

Date of experience: April 15, 2025

Easy ordering always on time and exactly what i ordered!
June 16, 2024
Previous review

Easy ordering always on time and exactly what i ordered!

Date of experience: June 6, 2024
District of Columbia
1 review
0 helpful votes
Follow Matt W.
Unfollow Matt W.
Send Message
Share Review
Report Review

Klock workz 10" street Glide wind screen
April 25, 2025

Shopping with JP cycles was great. My klock workz 10" screen was amazing! Lm 6 foot. First the stock screen sucks! New screen excellent wind protection, no buffeting, decreased wind noise, and it looks good.

Date of experience: April 15, 2025
New York
2 reviews
0 helpful votes
Follow Alan B.
Unfollow Alan B.
Send Message
Share Review
Report Review

First Order
April 30, 2025

Parts selected were both at this store rather than one part from one vendor and another part from a different vendor, convenient. Mail delivery was slow, three days later than original estimate. I had two other parts orders for automotive use which arrived actually early so I wonder about a glitch in the USPS distribution system

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
Follow Ray P.
Unfollow Ray P.
Send Message
Share Review
Report Review

I'm fairly pleased with my purchase/s. I say fairly because one item didn't quite fit like I thought it should. Also it could be because something is not a factory accessory that involved the said item purchased. Not at all J and P fault or doing.

Date of experience: April 16, 2025
Colorado
1 review
0 helpful votes
Follow Patrick C.
Unfollow Patrick C.
Send Message
Share Review
Report Review

National Cycle Windscreen
April 25, 2025

Product arrived in great shape although mounting brackets were not the same color. One was powder coated black and the other was bare metal. I had to paint to match. Not j&p s fault, sure it was packaged from factory that way.

Date of experience: April 15, 2025
Illinois
1 review
0 helpful votes
Follow Lance W.
Unfollow Lance W.
Send Message
Share Review
Report Review

Great Online Vendor
April 18, 2025
Updated review

I've ordered multiple items on multiple categories and have been thoroughly impressed with how competitive the pricing has been, timeliness of shipping and delivery, variety of product offerings, and ability to make sure what you order will properly fit your bike. I would recommend them to anyone as a shopping outlet.

Date of experience: April 8, 2025

Found the products I was looking for at a good price
April 7, 2025
Previous review

Found the products I was looking for at a good price.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Send Message
Share Review
Report Review

My Koo Unks parts. 🤘😎🤘
April 17, 2025
Updated review

Bought my uncles sum parts to get his Harley running to finally go on a run with me an the guys. Would have worked out perfect except for the parts being delayed. Not J&Ps fault. But didn't get to go on our run. Either way I'd always recommend J&P. Great selection of parts.( Do wish there was more different brands to choose from). An helpful online staff..

Date of experience: April 7, 2025

Most everything I need at good price
April 6, 2025
Previous review

Most everything I need at good price.

Date of experience: March 27, 2025
South Dakota
1 review
0 helpful votes
Follow Terry S.
Unfollow Terry S.
Send Message
Share Review
Report Review

J&P Cycles provided a great experience!
April 26, 2025

Tires were delivered 2 days later than expected, but great customer service to call and explain why. We will not use the tires right away so can't really say how the product performs, but they are what we expected.

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
Follow ROBERT E.
Unfollow ROBERT E.
Send Message
Share Review
Report Review

Tracking problem with FedEx shipping
April 21, 2025
Updated review

I ordered an item that was eligible for free shipping. J & P Cycles uses FedEx as the shipper. I attempted to monitor the tracking, but FedEx 2 times stopped updating tracking once my packages reached Indianapolis IN. The first time this happened I assumed the package was lost because there were no updates from Indianapolis a week after the expected delivery date. Several days later I reported the lost package to J&P, and they shipped me a new item. Then out of the blue FedEx populated the tracking, and showed it was delivered. Since FedEx never sent me notifications even tho I had push notifications enabled I had no way of knowing this. So a porch pirate must have stole the first package. The next package also didn't receive any tracking after reaching Indianapolis, and also arrived late. But this time I had people at home watching for it. Again I had push notifications enabled, but no notifications were sent.

Date of experience: April 11, 2025

The price for the Arlen Ness Big Sucker filter was...
March 31, 2025
Previous review

The price for the Arlen Ness Big Sucker filter was a little higher than I thought was reasonable, but I decided to buy it anyway.

Date of experience: March 21, 2025
California
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Send Message
Share Review
Report Review

Good stuff
April 30, 2025

Tried to buy an exhaust at a competitor but the parts were on back order and they couldn't figure out how to accept payment via apple pay. So after 3 days of asking for assistance I told them to cancel my order and purchased from you! Excellent service

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Send Message
Share Review
Report Review

What a relief
May 1, 2025
Updated review

Pegs were easy to install, adjust and look fantastic. Shipping was fast and packaged well with sufficient directions for install. The improvement in comfort during my ride is night and day better with these switchblade foot pegs.

Date of experience: April 21, 2025

Easy intuitive
April 20, 2025
Previous review

Easy intuitive.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow JEFF H.
Unfollow JEFF H.
Send Message
Share Review
Report Review

Great product but some electrical modifications may be required.
April 28, 2025
Updated review

These are one element with one wire rear turn signals. My 2008 Road King's original rear turn signals had one element with two wires that clip into their connection points inside the back brake light. Upon receipt inspection, it appeared the new turn signals would be grounded to the chassis and not back directly to the negative battery terminal. Prior to full installation, I connected each turn signal's wire to its original electrical harnesses' hot wire, plugged them in and grounded the lights to the bike. Lights worked great pre-installation and post-installation. I also used weather proof electrical connectors from Lowe's.

Date of experience: April 18, 2025

Easy to use
April 17, 2025
Previous review

Easy to use.

Date of experience: April 7, 2025
Iowa
1 review
0 helpful votes
Follow Lloyd K.
Unfollow Lloyd K.
Send Message
Share Review
Report Review

Brake lever
April 19, 2025
Updated review

Brake lever received but I had to file out hole where the " barrel" goes. It is of cheap quality, hope it lasts, not to reassuring as it controls front brake I guess you get what you pay for and I should have selected a brand name. Other items where as advertised and worked well

Date of experience: April 9, 2025

Seems easy enuf...
April 8, 2025
Previous review

Seems easy enuf...

Date of experience: March 29, 2025
Colorado
2 reviews
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Send Message
Share Review
Report Review

Fast service
April 26, 2025
Updated review

The replacement spark plug wires I ordered for my '83 FXWG are a good value and arrived promptly. Very easy to install... a one minute job and the bike runs great. Shipping was free with my membership. Thanks

Date of experience: April 16, 2025

I can always depend on J&P
September 6, 2024
Previous review

I can always depend on J&P

Date of experience: August 27, 2024
South Dakota
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Received product in good time.
April 17, 2025
Updated review

Was able to find product despite the web site and search engine listing other unrelated items. Been a long time customer, and since J P Cycles stopped having a printed catalog, I find myself ordering less products from them. They were my go-to for my HD parts & accessories. Bikers like myself want to be able to flip thru a printed catalog to find parts AND see what might be available for their ride to purchase another day.

Date of experience: April 7, 2025

Disappointed that I couldn't use military/first responder...
April 5, 2025
Previous review

Disappointed that I couldn't use military/first responder GovX discount.

Date of experience: March 26, 2025
Hawaii
2 reviews
0 helpful votes
Follow Kalan Z.
Unfollow Kalan Z.
Send Message
Share Review
Report Review

1988 FLHS Highway Bar
April 17, 2025

Looks good on the bike, chrome is good quality. Only issue I had was I had to bend the upper bracket in my bench top vice because the mounting angle was wrong, bent it to get it to line up correctly with the upper center bolt. Also bars were a little narrow on the bottom mounting brackets, scraped some powder coat off the frame trying to pry them open to mount. Luckily the brackets cover where the paint came off.

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Send Message
Share Review
Report Review

Review
April 30, 2025

Purchased the tire online. After delivery, I scheduled an appointment with J&P cycles in Scottsdale to install the new tire on the wheel. Tire was installed by very friendly and helpful staff. Excellent service and work. Now I'm just waiting to be notified by J&P when my front tire will be in stock.

Date of experience: April 20, 2025
Massachusetts
1 review
0 helpful votes
Follow Timothy R.
Unfollow Timothy R.
Send Message
Share Review
Report Review

Customer satisfaction
April 9, 2025
Updated review

My purchase was easy with no frustration. This is whats called frictionless purchasing. Seems like Amazon has it down pat and now you do also. I bought two items with one of them being not what I expected. The return process was just as easy with no problems. These are some the reasons why customers return. Great job and please keep up the good work.
Thank you.

Date of experience: March 30, 2025

Easy friction with purchasing and also with returns...
April 4, 2025
Previous review

Easy friction with purchasing and also with returns and refunds. Thank you and keep up the good work! 👍

Date of experience: March 25, 2025
Georgia
1 review
0 helpful votes
Follow Arthur V.
Unfollow Arthur V.
Send Message
Share Review
Report Review

Very good experience
April 30, 2025
Updated review

From start to finish the order was great. The Stockton Roller Seat was delivered on time, easy to assemble and works as described. Looking forward to less pain working at a lower level on my HD and classic car.

Date of experience: April 20, 2025

Good description with the products
April 19, 2025
Previous review

Good description with the products. Checkout is smooth process.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
Follow Sean G.
Unfollow Sean G.
Send Message
Share Review
Report Review

Shipping Problems
April 21, 2025

Ordered the product I needed and after getting the shipping confirmation i waited and waited for it to arrive. After about 9 days i got in contact with customer service and found that the item had never shipped. A replacement was shipped with expedited shipping and showed up two days later. Happy with the customer service and the product just wish my original order came quicker. They did give me a $15 credit on my account for my next purchase so that is sweet.

Date of experience: April 11, 2025