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J&P CyclesReviews 21,917

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,624
quality
21,235
This company responds to reviews on average within 4 days

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67,345 reviews

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Georgia
1 review
0 helpful votes
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S&s lifter collars
November 29, 2025
Updated review

I couldn't get the stock Harley's junk plastic lifter collars installed without putting pressure on the lifters and jamming them from freely moving in the bore. Ordered the aluminum S&S collars and they functioned perfect on the first attempt to install them. I'm a Harley fan, but it is pitiful that they can't build a motorcycle with quality parts with the price they are charging!

Date of experience: November 19, 2025

They always have what I need, and ship fast
November 14, 2025
Previous review

They always have what I need, and ship fast

Date of experience: November 4, 2025
Virginia
1 review
0 helpful votes
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J&P Cycles For The Win!
November 29, 2025
Updated review

Needed a part for my bike and went to the J&P website, ordered it and was at my house a few days later. Packaged well and no issues!

Date of experience: November 11, 2025

J&P website makes it easy to find the parts I need...
November 17, 2025
Previous review

J&P website makes it easy to find the parts I need for my specific bike as well as shop tools/accessories!

Date of experience: November 7, 2025
Mississippi
1 review
0 helpful votes
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Saddleman seat
November 29, 2025

JP cycles is a great place to order from good prices. Good service. Seat fit right on the bike like it was supposed to haven't ridden it yet as to the comfort level.

Date of experience: November 19, 2025
Canada
1 review
0 helpful votes
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Love the shorty levers!
November 28, 2025

Had a broken lever and needed to replace it. Always loved the look of these shorty levers. No I know I really like the feel of them as well!

Date of experience: November 18, 2025
Georgia
3 reviews
0 helpful votes
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I needed a new battery for my 2020 sportster. It arrived quickly. I was thrilled. Went to the garage, two hours later I decided to check YouTube. This battery isn't compatible with my bike despite JP's app saying it was. I've got decades of motorcycle experience, torn 2 shovelheads down to the frames and rebuilt them, turned sporties into choppers, and done a ton of work on baggers. This experience was next level not fun at all. Thankfully I was able to return the battery, but had to purchase a new battery from The Company and lost a few too many hours of riding.

Date of experience: November 18, 2025
Kimberly E. — J&P Cycles Rep
3 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Always has what I need to keep my shovelheads on the...
August 21, 2025
Previous review

Always has what I need to keep my shovelheads on the road!

Date of experience: August 11, 2025
Colorado
1 review
0 helpful votes
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Good product, very poor shipping!
November 28, 2025

I ordered from Jp cycles and always get things a month later.
The worst was a motorcycle tire that took a month to get.
I ordered from Parts Giant and recieved a tire in three days! And it was cheaper!

Date of experience: November 18, 2025
Kimberly E. — J&P Cycles Rep
3 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Kansas
1 review
0 helpful votes
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Shinko rear tire
November 27, 2025

Finding product was easy enough along with checking it out… my only complaint was the delivery person just leaned my tire up against my garage door instead of my front door!

Date of experience: November 17, 2025
Georgia
1 review
0 helpful votes
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Easy to install
November 27, 2025

I have seen this product before, I want to try it out. So I finally purchased one, it was delivered in timely manner. Installation was extremely fast and easy. I was in a PGR escort and finally I can find neutral fast and easy. I highly recommend it to anyone who wants to find neutral on stoplight.

Date of experience: November 17, 2025
Texas
1 review
0 helpful votes
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Repetitive emails are annoying
November 27, 2025

The overall experience was great but sending a follow up email after I ignored the first one about a review is highly irritating

Date of experience: November 17, 2025
Texas
1 review
0 helpful votes
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The battery I bought was a 6 v battery for an older bike. Unfortunately, it won't charge properly. I've tried everything after putting in the acid and filling to the correct level. I' tried 2 different 6v chargers, thinking that maybe one was bad. But I can't get the battery to take a charge. I took it to an auto parts store and they tested it. They said it shows as a 6v battery but there isn't any charge to it. I've had the chargers on it overnight and it looks like it's charging but nothing. Also I thought the fuse might be the problem, the fuse holder was cross threaded and very difficult to get off. And because of that, it was ruined and wouldn't make a connection. So I soldered the old fuse holder onto the new battery thinking I solved the problem and it still won't take a charge. Please help, I'm very frustrated.

Date of experience: November 17, 2025
Canada
1 review
0 helpful votes
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Great place to shop for motorcyle related goods
November 27, 2025
Updated review

Purchased many items from J&P and a happy customer. Great place to shop for motorcycle related items. Quality products at good prices, great value for money.

Date of experience: November 17, 2025

Satisfied customer
August 28, 2025
Previous review

I have purchased many products from J&P Cycle and they are one of my main places to shop for motorcyle gear, parts and accessories. Great quality and fair prices.

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
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J & P Satisfaction
November 27, 2025

I've been with J & P for a few years now and i have found them easy to deal with. The shipping is fast and they are fair on the few returns I've had.
Larry Sharp

Date of experience: November 17, 2025
Florida
1 review
0 helpful votes
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Good parts, good price.
November 27, 2025
Updated review

Tracking left a bit to be desired. USPS has been dropping the ball lately. No fault of J&P. Took over a week for parts that arrived in an envelope.

Date of experience: November 17, 2025

Quick and easy
November 12, 2025
Previous review

Quick and easy. Great products.

Date of experience: November 2, 2025
Florida
1 review
0 helpful votes
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Woodduck approved
November 26, 2025

I've purchesed many products from J&P Cycles. From complete S&S crate engines to nuts and bolts and everything in-between. Always first rate customer service.

Date of experience: November 16, 2025
Virginia
1 review
0 helpful votes
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Good customer care
November 26, 2025
Updated review

Overall great. A little error occurred. One item was delivered incorrectly. Contacted customer service and after exchanging an email with photos explaining the problem, the correct item was delivered promptly no hassle. Thanks

Date of experience: November 16, 2025

Easy checkout
November 12, 2025
Previous review

Easy checkout.

Date of experience: November 2, 2025
California
1 review
0 helpful votes
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J & P is great.
November 26, 2025
Updated review

I received my new grips, but I have to return them and order different ones. I ordered these for my wife's Sporty. The custom grips that it had on it when I bought it are to large of a diameter and hurts her left hand when pulling the clutch (the ones I got are just a big around as the existing ones). So I am going to return them and buy some that I found on the site that actually list the O. D. and are the same size as her old Honda. Not J & P's fault, just mine. They are a great company.

Date of experience: November 16, 2025

FINALLY FOUND IT.
September 13, 2025
Previous review

I have always loved working with J&P and this time was no different.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Excellent
November 26, 2025

Ordering was easy. I really liked that the site tells me if it will fit my bike. I was well informed about the shipping process.

Date of experience: November 16, 2025
California
1 review
0 helpful votes
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You always have what I'm looking for
November 26, 2025

I'm doing a lot of things to my Harley and I've been able to accumulate all the parts I needed from your store. You're my one stop. I don't bother with the rest because I found that you're the best.

Date of experience: November 16, 2025
Tennessee
1 review
0 helpful votes
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I should be a preferred customer by now.
November 26, 2025
Updated review

I needed some parts to revive my old Shovelhead that's been with me a long, long time. J&P had what I needed at a competitive price. I've been ordering from J&P since the '90's. They've always got me what I asked for, good service, good prices. I also appreciate them having a store in Pigeon Forge.

Date of experience: November 16, 2025

So far I have been very pleased with every order I...
November 11, 2025
Previous review

So far I have been very pleased with every order I have placed with J&P. It is also very handy to have a Store in Pigeon Forge, Tn.

Date of experience: November 1, 2025
Wisconsin
1 review
0 helpful votes
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Perennial Go-to.
November 25, 2025

The service and products are what I would expect from a reputable business. From personal to products, all receive high water marks.
Personally, I automatically search on J&P Cycles for products for my bike. I see an increase of purchases in the future (but for now, gotta wait for Spring). Very satisfied 👍

Date of experience: November 15, 2025