Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Good overall experience,the battery was in good shape and it fit
Great pricing. Quick shipping, faster than I expected.
Products packaged well. Thanks!
They had the lightweight gloves I wanted at a good price. Ordered and delivered without any problems. I would use them again.
Easy website purchased and delivered within a few days. Will definitely use again and recommend.
I visit J&P Cycle every time i go to Florida,I love this store and every time i need a part i order on line with them. Thanks for everything happy holidays.
Excellent service at J&P. Only thing I wished Simpson would have videos on their website. This is a little cumbersome face plate change and the only You Tube videos suck
Easy ordering, found exact match chrome fork dust covers for older bike that have been unavailable elsewhere for years
They always have what I am looking for at a great deal
I've purchased from JP Cycles before because of the huge inventory. Yes
Very good experience, it has not been the only one, very attentive
Had a tough time placing the order because of issue with password
I was confused about my order because I ordered 2 sets of fork seals. One came in a package of 2, the other sold individually. They were also labeled for several bikes but my bike was listed on the site, but not on the package. A quick call & they got me squared away & sent me the other without shipping charges.
Fast shipping and great quality product, would definitely use JP cycles again
Website was easy to navigate. Prices are decent. Shipping was fast.
Good quality. Not to hard to put together. I like it
Always a pleasure im on my 5 or 6th order. Always prompt response always clear communication.
Great second purchase I make on the page.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor