Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Everything was fair and accurate, I had everything I was looking for.
Amazing product and fast shipping! Super easy install and nice fit!
It took 2 weeks to get my order. A single gas line, that i had to modify. I'm Not a happy camper.
Great experience! What I needed and fast shipping! I'm a repeat customer👍
Ordered parts 6/25/2025 Took week and a half to get part told in was told in stock would ship in A day every time I called was given different delivery date finally got part elsewhere to get bike up last time i called was told just send it back no explanation missed 4th of July run not happy Not sure about future orders
Good business practices, get what you order, and it doesn't take 6 wks if you know what I mean, peace out
Everything went just as expected. Very happy with. You new levers
Easy install, great product. Works great. I would recommend to friends.
Received the brake pads very fast. So far not real happy with the function. Gotta press HARD to stop. Maybe they will break in
Easy to shop specifics for your ride. Can dial in exactly what you are looking for on the website by year, make and model of motorcycle
Simple, found what I was looking for, priced right
Always so easy with J&P. Always sure of what I am getting as web site is very clear. Just wish they do not use USPS slow and government should not be competing with private company. And plese do not make me write such long reviews!
Good experience. Arrived quickly, installed easily, and works well.
I found web site easy to use, so selecting the parts that i needed was easy. So, I gave it a try and I'm very happy with the products and how quickly they arrived.
One of the little bolts was stripped. It looks and works great. Will call them when I need something else for sure. Gonna see if I can get a catalog.
Got the new tire and within two weeks already leaking air, waiting for warranty team to talk about replacement
Always good experience and website is very easy to navigate
Ease of ordering, checkout went smoothly, good experience.
The sissy bar and accessories worked well. I did have to do a little adjustment on one of the side plates but ultimately it worked well!
Just like all the other times I have bought from J&P. The part's are perfect great quality I couldn't be more pleased thanks
I have just got installed over the 4th of July weekend. I have not test ridden my bike yet. It feels great just sitting on it on my parked bike. So, far the next 2 weeks will be too hot riding so. I can give you a better description by the end of the month.
So far great. I have always had great deliveries, returns, credits. I love this store.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Oscar, we’re truly sorry for the delays and miscommunication you experienced with your order, especially given how important getting your bike ready was. We appreciate your honest feedback and are committed to improving our process to better serve customers moving forward. Thanks for sharing your thoughts despite the frustration.