Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Great and easy to use great value. Excellent service and products
Quick and Easy Ordering. Glad they are getting more Adventure type riding gear. Times are changing, take the path less traveled.
Quick&easy
The chrome was better than expected, just when the doctor ordered and it arrived a day early.
Easy to find what I was hoping to purchase, fair pricing comparable to other sites, and fast shipping
J&P always has amazing inventory and fast & friendly customer service.
Easy, product was what I needed at the time, well price and quick delivery.
I couldn't use the 10% off for signing up for emails but they emailed me back and gave me a $35 credit to use later. That's great customer service. Thank you. I haven't received item yet so I can't comment on it yet.
I couldn't use the 10% off for signing up for emails.
Good selection of parts and easy to navigate the site.
Have to see how to install the seat, not the same mounting as original
I like the ability to search by make model and year. Makes it quick to find part that fit
It took a lil longer than expected, but likely because of the holidays.
Ordered the Corbra Floorboards for my Son for Christmas. Just got them on about 3 weeks ago. They are Heavy Duty - Look Great - Only took about 30 - 40 minutes to install. Highly recommend.👍
Fantastic, ordered from the UK on a Sunday evening (BDL Belt DriveKit) Item delivered on the Friday! Can't fault that and the price was very good! Thanks
Very, very satisfied! Everything I've ordered was shipped and delivered exactly like they said it would be. Great customer service too, they answered my questions and were very friendly. I recommend J&P Cycles to all my friends.
Great products, easy to navigate through website. Fast, easy checkout.
I ordered some parts for my motorcycle and received them in short order and I was very thankful
The websight was easy to use for an 83 woman. The item shipped promptly. Packaged very good.
Easy to use platform and availability of the product.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor