Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
I picked this helmet because I was told it was a great helmet. We ordered one to fit my husband but it was too little. We were disappointed but will be returning the helmet.
La bicicleta llegó en perfectas condiciones y en el tiempo estimado
Product was as advertised and received it in 5 days.
Always good, I still have a old catalog, always like checking out the goods in the book,but of course I check out the stuff on line for the new things I might need
Awesome as always I just like how easy the process is and the selection
Easy ordering and good prices with fast shipping - what's not to like?
I sent my son here, he just ordered 2 helmets.
Good service with J.P. Cycle. My experience with J.P. Cycle always good and vers satisfied.
Great prices and easy to navigate! Love the free shipping to Hawaii and the prices are competitive to the local places.
Great site! Excellent service and great selection of quality products!
Fast shipping. Easy to use the website. Had to return jacket fast return of funds. New jacket shipped as soon as the order was placed
Always good. The items I ordered came quickly and damage free. Some of the items were purchased before and were expected to be good. The others were well made and fit my bike like a glove.
There was an issue with looking up
Part # for a matching mount to what I had Purchased Previously! Help was quick to reply with New # and have my Part shipped Quickly!
Good quality, fast shipping. I would shop here again.
Fast delivery. Helpful staff. Quality products at a great price.
I purchased this for a motorcycle not listed as applicable. 76 Honda XL250, the wires don't match up, obviously, but it'd be super helpful if there was a diagram to help me modify it. Other than that, great price and happy to continue doing business
I ordered a shirt for Christmas and it was exactly what I wanted and arrived in less than a week.
You guys have great products but I found out 10 minutes after ordering I had order the wrong flannel and called to cancel but I was told, because you have auto ship I cannot cancel, I have to wait for it to come snd then return it. Seems like a lot of wasted time and resources on everyone's part.
Orders arrive within days. Always in good condition.
Always have what I need and ship in a timely manner.
Very great prices and very helpful
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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