Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
I ordered a shirt for a Christmas gift and they loved it.
It use to be fast and clear. This time the items take a long time to arrive, i doesn't had information about what was happening.
Always great pricing and fast shipping parts fit exactly like they should
I particularly like that I can narrow down the product list based on my make and model.
All good Never had any issues from y'all always got my stuff on time. Thanks all I got to say about JP cycles.
Checked out website found what i needed placed order. Items arrived quickly and correct. Whats not to like.
Most definitely the nicest fitting and best looking shirt ever.
Forgot my password reset quickly and completed order. Web site order process easy to use,
Good tire place for motorcycles and super fast shipping
It was good as always. Can't say enough good things about J&P. I've been shopping for parts with this company for 20 years and never had a problem. It's a company that stands behind their products and services. Thank you for being there so help passionate enthusiasts like me reach their goals and deadlines.
Good price easy to order. Came fast. Very easy to install.
If you don't want to be ashamed in front of your customer, don't buy from them. 2 days shipping is 2 weeks still didnt get the items. Ignore you in chats.
I have always ordered tires, and 2 Memphis Shade Windshields with mounting brackets, from J P Cycles, since 2005. Sorry to say, I take the tires to another location to get them installed. Except 1 time, during Daytona Bike Week, it was a necessary situation. Only exception I have with J P Cycles, are the aftermarket chrome products, that seem to pit and rust far too soon. Overall I will give J P Cycles a 4 Star rating. Micheal Hood
I received my part promptly however it was not for my bike I'll have to return it for refund as you do not have the correct one in stock
I have purchased several parts for my Dyna FXDB and J & P never disappoints! Fast shipping, great prices, better customer service and a great variety and selection of products and parts! Highly recommended
Haven't open it yet, it's a Christmas gift.so when I do I will come back with a statement on it. I did appreciate that fast delivery I got. My son will be very happy with this.
First time order for me. It is a great hjelp when I can search for parts that fit exactly my bike.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor