Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Easy and fast no hassle
Easy to look at products on web page
Always correct never any problems with my orders,...
Accurate description of product and fitment. Great price
Great experience and quick shipping. Would highly recommend.
Very nice chrome, housings seem to be great quality. No imperfections that I've found, shipping was quick and price was cheaper than what I could get from my usual retail shop for what comes in the kit.
Great communication fast shipping look forward to working with you guys again soon
As usual, I ordered the part I needed and it arrived on time in good condition. Thanks J and P. Happy New Year
Good deal. Fast delivery. Thanks for the service. Dennis Horner
Prompt delivery of quality products will definitely recommend to others
Ordered item and it was delivered to the UK 3 days later. Can't really get better than that!
Great packaging and quick delivery. Pricing and service best to date. Always use J. P. Cycles for all my aftermarket needs.
The site was easy enough to use. I was able to add my bike easily and see brakes to match it.
Easy, great products and vast selection. Very pleased
Fast delivery. Quality product. I appreciate getting the correct product 1st time around, with no return hassles.
Excelente! Todas las compras han cumplido con mis expectativas.
A product was available that I had been keeping an eye out for and i pounced on it. They item was an emergency tool kit by Stockton that had an array of tools that could handle almost any emergency.
What I ordered worked for what I needed it to. Shipping was quick as well
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor