Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy to find and order what you need. They delivered the merchandise in a timely fashion.
Always a pleasure shopping j&P cycles.
Great quality fast shipping 💯
Very easy to use website. Lots of options. Good customer support.
I didn't receive one of the items I ordered even though it was delivered according to uspa. Jp sent another one immediately and it was received and all is good. Excellent service thank you jp. Can't go wrong ordering from them
Quick and easy to navigate webpage combined with fast shipping and great prices and attention to customer satisfaction
Quickly found what I was looking for, and saved 15 bucks to boot!
J&P Cycles has a solid history of providing great products at reasonable prices.
The website is straightforward for even us tech inepts to navigate without harassment by relentless pop-up ads and marketing carnival sideshows.
Found the items I needed, fairly priced, described in detail, and supported with clear pictures.
The ordering process was laid out simply, so although interacting with a representative was an option, it wasn't necessary.
The transaction would have been perfect if the shipment hadn't arrived 2 days later than projected.
Granted, likely the carrier's fault, but I personally prefer to be provided a realistic date-range window, not the just the possible earliest date.
Thats just me, I'd rather be occasionally surprised than frequently disappointed.
Postage is exorbitant. Free within the US but $60 everywhere is robbery and bad business, especially when Chinese companies post for free
Item received, well packaged. Will buy from JP cycles again.A+
So far. So good
Fast and accurate. Perfect!
Not really wanting to add more thoughts to get up to 50 words in this section
Works great for me I shop and it's delivered to my door!
Good time ordering parts thank you for your interest and the best type for your cooperation
Easy to order! Just as described. Thanks would recommend ordering from these guys again.
Very helpful chat room. Very informative and knowledgeable about there products I was looking for
Quick and easy, product came as advertised. I'd recommend this service.
Quality employees products work great.the shipping is the only issue the post office took a while
I usually order on line, but if I have questions will make a phone call. The staff is always very helpful and knowledgeable, so I get the right parts.
Easy to search for item, fast check out (not confusing), high quality items.
Website easy to find, very user friendly.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
All orders over $49.99 ship free within the contiguous 48 states. International shipping varies. If you have any other questions Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com