business logo of J&P Cycles

J&P CyclesReviews 17,175

4.7

About the Business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,157
quality
16,534
This company responds to reviews on average within 5 days

Instant Feedback

56,964 reviews
Ohio
1 review
0 helpful votes
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Great Shirt
January 14, 2024

Easy to find and order what you need. They delivered the merchandise in a timely fashion.

Date of experience: January 14, 2024
New York
1 review
0 helpful votes
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Always a pleasure shopping j&P cycles.
Great quality fast shipping 💯

Date of experience: January 13, 2024
Canada
1 review
0 helpful votes
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Handlebar Risers and Handgrips
January 13, 2024

Very easy to use website. Lots of options. Good customer support.

Date of experience: January 13, 2024
New Jersey
1 review
0 helpful votes
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Made good
January 13, 2024

I didn't receive one of the items I ordered even though it was delivered according to uspa. Jp sent another one immediately and it was received and all is good. Excellent service thank you jp. Can't go wrong ordering from them

Date of experience: January 13, 2024
Canada
1 review
0 helpful votes
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Great company and very knowledgeable staff
January 12, 2024

Quick and easy to navigate webpage combined with fast shipping and great prices and attention to customer satisfaction

Date of experience: January 12, 2024
California
2 reviews
0 helpful votes
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Always easy to order through J&P
January 12, 2024

Quickly found what I was looking for, and saved 15 bucks to boot!

Date of experience: January 12, 2024
Hawaii
1 review
0 helpful votes
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Near perfect transaction.
January 11, 2024

J&P Cycles has a solid history of providing great products at reasonable prices.
The website is straightforward for even us tech inepts to navigate without harassment by relentless pop-up ads and marketing carnival sideshows.
Found the items I needed, fairly priced, described in detail, and supported with clear pictures.
The ordering process was laid out simply, so although interacting with a representative was an option, it wasn't necessary.
The transaction would have been perfect if the shipment hadn't arrived 2 days later than projected.
Granted, likely the carrier's fault, but I personally prefer to be provided a realistic date-range window, not the just the possible earliest date.
Thats just me, I'd rather be occasionally surprised than frequently disappointed.

Date of experience: January 11, 2024
Australia
1 review
0 helpful votes
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Postage is exorbitant. Free within the US but $60 everywhere is robbery and bad business, especially when Chinese companies post for free

Date of experience: January 10, 2024
Kimberly E. — J&P Cycles Rep
over a year old

All orders over $49.99 ship free within the contiguous 48 states. International shipping varies. If you have any other questions Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Canada
1 review
0 helpful votes
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Air breather
January 9, 2024

Item received, well packaged. Will buy from JP cycles again.A+

Date of experience: January 9, 2024
California
2 reviews
0 helpful votes
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Awesome
January 9, 2024

Fast and easy competition has much to learn from you

Date of experience: January 9, 2024
Illinois
2 reviews
0 helpful votes
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Fast and spot on
January 9, 2024

So far. So good
Fast and accurate. Perfect!
Not really wanting to add more thoughts to get up to 50 words in this section

Date of experience: January 9, 2024
Texas
1 review
0 helpful votes
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Always great service!
January 8, 2024
Updated review

Works great for me I shop and it's delivered to my door!

Date of experience: January 8, 2024

Makes ordering easy!
December 2, 2023
Previous review

Makes ordering easy!

Date of experience: December 2, 2023
Florida
1 review
0 helpful votes
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This item was out of stock. I asked to be advised when it became available, and you did. Kudos!

Date of experience: January 8, 2024
Texas
1 review
0 helpful votes
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Ehs manager
January 6, 2024

Good time ordering parts thank you for your interest and the best type for your cooperation

Date of experience: January 6, 2024
North Carolina
2 reviews
0 helpful votes
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Right parts!
January 5, 2024

Easy to order! Just as described. Thanks would recommend ordering from these guys again.

Date of experience: January 5, 2024
New York
1 review
0 helpful votes
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GREAT SERVICE
January 5, 2024

Very helpful chat room. Very informative and knowledgeable about there products I was looking for

Date of experience: January 5, 2024
Massachusetts
2 reviews
0 helpful votes
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Great experience
January 5, 2024

Quick and easy, product came as advertised. I'd recommend this service.

Date of experience: January 5, 2024
Texas
1 review
0 helpful votes
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Led turn signal led headlight
January 4, 2024

Quality employees products work great.the shipping is the only issue the post office took a while

Date of experience: January 4, 2024
North Dakota
1 review
0 helpful votes
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Always great service.
January 4, 2024

I usually order on line, but if I have questions will make a phone call. The staff is always very helpful and knowledgeable, so I get the right parts.

Date of experience: January 4, 2024
Hawaii
1 review
0 helpful votes
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Handlebar bag
January 4, 2024
Updated review

Easy to search for item, fast check out (not confusing), high quality items.

Date of experience: January 4, 2024

Easy to find and nice page format
November 6, 2023
Previous review

Easy to find and nice page format.

Date of experience: November 6, 2023

Website easy to find, very user friendly
October 4, 2023
Previous review

Website easy to find, very user friendly.

Date of experience: October 4, 2023