From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good process overall. Product was as expected. Delivered on time. No issues
The picture of the parts, is misrepresented. The picture shows a trim kit but I received just the fender tip.
Web site is difficult to find desired products but they are easily found when using Amazon.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Easy website to order from and fast and easy shipment
These are an easy upgrade and the process was easy from start to finish.
They are very helpful and if there is a problem they take care of the problem very professionally and efficiently one of the best companies I delt with
Always satisfied when buying parts.always correct!
Easy to search parts and applications, with good pricing!
As always it is easy to locate and order parts.As always it's easy to locate and order parts with good pricing
Go out of their way to help you and answer any questions.
Seat is exactly as I wanted. I entered my bike info and your site matched me up with what I needed.
On my last order,I accidentally sent it to the wrong address. I called them up and explained what happened.JP were very efficient getting the change made to get it to the proper address and the product was very good. Long time customer support has always been great!
Everything was self explanatory and convenient to do,thank you
Easy ordering for all your motorcycle needs as well as fast delivery.
Came across an open box klock werks windsheild on the website. Specifications were listed clearly & was very helpful so I knew exactly what I was getting. It was delivered within a week & in perfect condition. Instructions inside on steps to remove brackets & reinstall new windshield were clear & easy. I was very happy to find a high quality windshield at a lower price (due to open box)
It was a good experience and always good products. Quality products fair prices
I've always have had good experiences with JP cycles
I looked several places for the bike seat that I purchased. J&P Cycles was the only place that had it.
Always a breeze to find what I need and the turn around time is immediate.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.