Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Yeah, the shipping was not super quick but it arrived in about a week but the packaging sucked. It was blown out on both sides of the box because of the mounting brackets (one being slightly bent) and how it was only wrapped in a thin piece of plastic with no packing peanuts or styrofoam to keep it in place. I had to bend the fuel passover tubes down because they were bent up against the bottom of the tank not to mention they aren't even welded in there straight so my fuel line is shaped like an S. There are dings and dents all over the F#?&+@G thing. When they say in the description "Body work required" they werent kidding. For almost $400 that tank should be straight and you shouldn't have to do any body work to it. Seriously, if I didnt wanna get my bike back on the road so bad I would send the damn thing back but the weather is here and I am not gonna wait for shipping and processing and shipping and all the other crap I have to do to it before I can even put it on my bike so summer can be half over by the time it gets here. For what it is its $100 over priced and thats not an opinion thats a fact.
Always liked JP CYCLES. Never had a problem with my orders. Have dealt with them many times over many years, their an excellent company and will always buy off them if they have what I need.
Thanks for the easy shopping fast shipping and correct part
This was my first time buying from the web site. I was pleased by how easy it was to navigate the web site and my order came fast to my door.
Awesome as usual! I would highly recommend these bars if you're on a budget and don't want to break the bank.
Found parts and used chat to confirm I had the right products for the make and model. The site does tell you but there was an Item I wasn't shore of. Another great Experience! Keep it up J&P.
Great pats and prices, fast shipping would recommend
Ordered on Monday night, received and had it installed by Friday afternoon. Price was fare and shipping was amazing.
Fast and easy and free shipping very helpful and the person was very knowledgeable
Ordered new clutch cable for my Harley as it was damaged and leaking fluid. New cable was a direct fit and worked seemlessly..
I started looking for tires and J&P had what I needed in stock. I ordered late on a Friday, very excited to get my ride on the road. I called Monday to confirm shipping and the person who answered was very friendly and helpful. They had a shipping label by Monday and I had my ride in the road by Friday. What more can you ask for. So far the tires are great and they were very reasonably priced for some hard to find sizes.
Wonderful service and fast delivery, very happy so far just received the seat
I received all 3 items in the same week I ordered them.
Enjoyed shopping with JP. So much nice gear and will be shopping for more. Now looking for leather pants.
Easy to shop and the prices were affordable. Will be using you guys for my needs.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor