business logo of J&P Cycles

J&P CyclesReviews 18,275

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,271
quality
17,624
This company responds to reviews on average within 5 days

Instant Feedback

59,645 reviews
Arizona
1 review
0 helpful votes
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Able to search and select from many different product choices and price points.
Delivery was quick too!
*Be cool if they'd send some stickers with their orders (not so subtle hint)*

Date of experience: April 15, 2024
Georgia
1 review
0 helpful votes
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Delivery
April 25, 2024

I'm a member and supposed to have 2 day shipping but it's been 5 days sometimes 7 days.I'm very disappointed on my 2 day delivery

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Great service
April 25, 2024

J&P has always been great to work with this time was no different.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Appreciate ya'll so much delivery was on point fits perfectly

Date of experience: April 15, 2024
Kentucky
1 review
0 helpful votes
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Always got whatcha need
April 25, 2024
Updated review

Quality and variety on all the parts you need with fairly quick shipping.

Date of experience: April 15, 2024

Always have competitive prices
April 7, 2024
Previous review

Always have competitive prices.

Date of experience: March 28, 2024
Tennessee
1 review
0 helpful votes
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Quick service and good prices.
April 25, 2024

I have ordered a few things from J&P, and am always satisfied with service and the products.

Date of experience: April 15, 2024
Minnesota
1 review
0 helpful votes
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Wrong part. Intructions sucked.
April 25, 2024

Intstructions just plain sucked, still think its the wrong part and the tech department was clueless. Watse of 40.00. Ill be going to dennis kirk

Date of experience: April 15, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Wrong part
April 25, 2024

Your rocker shims labled " big twin" dont fit on my shovel even though they claim to be correct on label and on your site

Date of experience: April 15, 2024
Virginia
1 review
0 helpful votes
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Had to return
April 25, 2024

We love doing business with JP Cycles. Your employees are helpful, patient, and understanding! Please, keep up the great work.

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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Couldn't ask for more
April 25, 2024

Helpful website that was easy to navigate and Military/First-Responders discount that was quickly verified

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Fast prompt service and delivery
April 25, 2024

Ordered parts and received them in a very timely manner

Date of experience: April 15, 2024
California
1 review
0 helpful votes
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Fast Shipping
April 25, 2024

Ordered a wiring harness. Shipped the next day and I had it within two days of ordering. Got exactly what I needed, fit the bike perfectly.

Date of experience: April 15, 2024
Alabama
1 review
0 helpful votes
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No problems. The order arrived 2 days after I placed the order and it was in excellent condition. I was pleased with the item and the service.

Date of experience: April 15, 2024
West Virginia
2 reviews
0 helpful votes
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Awesome as always. Thanks again for the great service and stock.

Date of experience: April 15, 2024
Connecticut
2 reviews
1 helpful vote
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YouTube
April 25, 2024

The YouTube "how to" videos are super helpful. Watched one on an S&S 475 cam install. Made me want to order through you guys foe taking the time to do that

Date of experience: April 15, 2024
Alabama
1 review
0 helpful votes
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Thanks again
April 25, 2024

Great Great thanks again thanks so much thanks for everything

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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Satisfied
April 25, 2024

Was happy with exhaust but it had a small dent on side you wouldn't see once on bike. Could have happened during shipping. So just put it on. Now I sound great goin down the road

Date of experience: April 15, 2024
Louisiana
1 review
0 helpful votes
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It didn't fit even though it was a match allegedly on there site

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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DougE
April 25, 2024
Updated review

They had the right jiffy stand spring for my 97fxdwg. Tried another co. Way wrong spring.

Date of experience: April 15, 2024

Thanks for having this part
December 25, 2023
Previous review

Thanks for having this part

Date of experience: December 25, 2023
Arizona
2 reviews
0 helpful votes
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Best price, offered free shipping
April 24, 2024

They had what I needed great price and shipping was free, can't beat it!, Will definitely buy from them again…

Date of experience: April 14, 2024