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J&P CyclesReviews 19,154

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,368
quality
18,495
This company responds to reviews on average within 5 days

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61,851 reviews

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Utah
1 review
0 helpful votes
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Jacket
September 20, 2024

Bought a rocking jacket for the second time in less than two years.

Date of experience: September 10, 2024
Alabama
1 review
0 helpful votes
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I love getting parts from J&P Cycles. 90 to 95% of the parts I put on my bike came from J&P Cycles on my 04 Road King Classic

Date of experience: September 10, 2024

I love getting parts from J&P Cycles
August 8, 2024
Previous review

I love getting parts from J&P Cycles. Probably 95% of my bike came from J&P Cycles from the wheels and tires to my S&S exhaust and my Quadzilla front fairing and handlebars

Date of experience: July 29, 2024
Illinois
1 review
0 helpful votes
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Clutch cable
September 20, 2024

It works, adjuster isn't the easiest to get to but all in all a ok purchase

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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LLLLL
September 20, 2024

Good, fast, pricing, selection, quality, how to videos, hd

Date of experience: September 10, 2024
Indiana
1 review
0 helpful votes
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Review
September 20, 2024

Only complaint is I paid the extra $34 for next day delivery and did not receive it but I spoke with a representative and was finally reimbursed.

Date of experience: September 10, 2024
Ohio
1 review
0 helpful votes
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Parts
September 20, 2024

Been ordering parts here for some time. No issues. Got a wide variety of parts and accessories.

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Chrome Custom Mirror's
September 20, 2024

Received them so Fast. Packed Well for Shipping. Ordered by Telephone, The person in Telephone Sales was very polite & Profesional!

Date of experience: September 10, 2024
District of Columbia
1 review
0 helpful votes
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Seamless. I was truly excited about the ordering what I needed for my motorcycle.

Date of experience: September 10, 2024
Wisconsin
1 review
0 helpful votes
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Slow shipping
September 20, 2024

I got my cover in a few days but couldn't install it right away because it took 2 weeks for the screws to come.

Date of experience: September 10, 2024
Kimberly E. — J&P Cycles Rep
12 months ago

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Ohio
1 review
0 helpful votes
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New tires for a old Kawasaki
September 20, 2024

J&P Cycles had the tires I was looking for my vintage Kawasaki. They arrived fast and look awesome!

Date of experience: September 10, 2024
Colorado
1 review
0 helpful votes
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Replacement OEM Turn Signal Lenses.
September 20, 2024

My purchase experience was great. Being required to type 50 characters for this review was a bit too much. Drop that requirement and you'll get more reviews.

Date of experience: September 10, 2024
Arkansas
1 review
0 helpful votes
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First Rate
September 20, 2024

Great service, the order was shipped in a timely manner and the correct part was shipped.

Date of experience: September 10, 2024
Arizona
1 review
0 helpful votes
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New parts
September 20, 2024

Another order received. Quality and parts were great and working as expected.

Date of experience: September 10, 2024
Colorado
3 reviews
0 helpful votes
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Great Prices & Quality
September 20, 2024

Great Prices and quality of parts, easy to use / navigate the website

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Quality and fast delivery
September 20, 2024

Quick easy ordering of quality products and fast delivery!

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Product description
September 20, 2024

More details for the products would be helpful in selecting what is needed. The sight said it was a product match for my year and model but was only for the aftermarket pieces that are sold on your site.

Date of experience: September 10, 2024
Massachusetts
1 review
0 helpful votes
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Nice and easy to find the right parts
September 20, 2024

Order ship quickly and safely parts where correct and nicely packaged

Date of experience: September 10, 2024
Arkansas
1 review
0 helpful votes
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Bead buster
September 20, 2024

Work great. Saved a bunch doing tire replacement. Ordering was excellent

Date of experience: September 10, 2024
Utah
1 review
0 helpful votes
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It was an enjoyable shopping experience
September 20, 2024

Was easy to find what I needed. Everything was easy to find. The website is very easy to navigate. They make it easy to find what you need.

Date of experience: September 10, 2024
Wyoming
3 reviews
0 helpful votes
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Happy with product. Communication could be better at JP. A little pricey. Easy install.

Date of experience: September 10, 2024